HFA Relationship Manager

Workforce Resource LLC d/b/a Down Payment Resource® is seeking an
HFA Relationship Manager

responsible for collecting and monitoring detailed eligibility data and program requirements about homebuyer programs offered by state and local Housing Finance Agencies (HFAs) throughout the U.S. as well as building collaborative relationships with the administrators of those programs. The HFA Relationship Manager is expected to enable awareness and understanding among housing finance agencies of the company's products and services for banks and mortgage lenders, home buying consumers and real estate professionals nationwide. 

The HFA Relationship Manager will engage in frequent and collaborative contact with HFA representatives and perform ongoing research and data management duties in order to maintain current and accurate information about eligibility, repayment, and participation requirements and guidelines along with contact information and other data about these programs required by lenders, real estate agents and consumers. Data is translated to and maintained within our proprietary database to power Down Payment Resource web products.  

This position will directly support the Operations team’s initiatives by leveraging existing materials and resources to educate HFAs about our services and build rapport with their staff and leadership toward a common goal of awareness of affordable lending opportunities.

Job requirements:

• Research HFA mortgage, DPA and MCC programs online to gather as much intel as possible about program guidelines, requirements and funding status.
• Build collaborative relationships with Housing Finance Agencies to raise awareness and usage of their programs among lenders, real estate agents and consumers.
• Proactively call on HFAs to start and build those relationships.
• Collect, interpret and input HFA program data into our unique DPA database, updated on a monthly basis.
• Monitor HFAs for program changes and ensure the accuracy of program details over time.
• Expand HFA contacts and ensure consistent communication.
• Win over uncooperative or unresponsive potential Down Payment Resource partners.
• Spread the Down Payment Resource mission of ensuring that anyone interested in homeownership is aware of all of their down payment options.
• Represent Down Payment Resource competently, creatively and passionately among HFAs, relevant trade organizations (i.e. NSCHA, NALHFA, etc), and elsewhere in the lending industry, in particular.
• Familiarity with GSE DPA eligibility requirements as well as HUD guidelines for eligible uses of DPA funds.

This is a remote position which reports to the Manager, HFA Team, and will work closely with our research and data management team.

Ideal Candidate

:

• Mortgage Finance:

  Experience in the mortgage industry, for example as a product development manager, HFA trainer, housing counselor, closer, processor or underwriter.

• DPAs

  : Understanding of the language and requirements of down payment assistance programs (DPAs), affordable 1st mortgages, and mortgage credit certificates (MCCs).

• GSEs/HUD

  : Experience reading and understanding Fannie Mae, Freddie Mac, HUD and other insurer handbooks, guidelines and matrices.

• HFAs

  : Deep understanding of the Housing Finance Agency business model, program funding mechanisms, bond and TBA models, and nuances of HFA products and pricing.

• Master Servicers

  : Experience with the different Master Servicer overlays, delivery/purchase requirements, fees and platforms.

• Independent

  : Independent, but collaborative self-starter under leadership support.

• Patient

  : Ability to manage repetitive data input and communication tasks monthly.

• Quick Study

  : Able to manage and input data in our unique DPA program database.

• Presenter

  : Confident and eloquent presenter. Willingness to collaborate with HFAs on training and other speaking opportunities.

• Travel:

  Willingness to travel occasionally to represent DPR at industry events.

• Results

  : Proven ability to work in a collaborative, results-oriented environment and ensure data quality, currency and accuracy with attention to the details of widely varying DPA requirements that lenders rely upon to successfully operationalize DPA programs.

• Flexible

  : Strong organizational skills with ability to multi-task and desire to contribute to unexpected projects and opportunities as they arise.

• Tech

  : Proficiency in Microsoft Office and Google Workspace.

• Mission-Driven

  : Believes in the value and purpose of down payment assistance programs and is willing to advocate and evangelize for DPAs, even among detractors.

• Creative

  : Desires to simplify complex challenges in a niche housing industry sector!

Compensation will be set based on knowledge and experience. 

Please submit resumes to Angel Romero at
aromero@downpaymentresource.com
.

About Down Payment Resource:

Down Payment Resource (DPR) is an award-winning technology provider helping the housing industry connect homebuyers with the homebuyer assistance they need. With toolsets tailored for real estate agents, multiple listing services and mortgage lenders, DPR’s technology empowers housing professionals to make affordable home financing opportunities more accessible while growing business and forging referral partnerships. The only organization to track the details of every U.S. homebuyer assistance program, DPR frequently lends its expertise to nonprofits, housing finance agencies, policymakers, government-sponsored enterprises, think tanks and trade organizations seeking to improve housing affordability. Its technology is used by top mortgage lenders, three of the four largest real estate listing websites and over 600,000 real estate agents. For more information, visit
https://downpaymentresource.com/
.