TikTok Shop Client Manager (Remote)

About Tiide Commerce

Located in Solana Beach, CA (steps from the beach), Tiide Commerce is a full service Amazon and TikTok Shop agency focusing on growing brands. We partner with high growth brands aiming for excellence on Amazon. Tiide Commerce leverages 10+ years of eCommerce/Amazon experience, software, and creativity to maximize a brand’s presence on Amazon.

Perks of Tiide Commerce:

• Work from home environment
• Unlimited PTO
• Growing, entrepreneurial company
• Medical benefits

About the Position

We've developed a system for optimizing a brand's presence on TikTok Shop. This includes a mix of affiliate management, merchandising, advertising, problem solving, and client communication. You will be the day-to-day point of contact and driver of strategy for brands on TikTok Shop.

• Worst part of the job - We're moving at 1,000 mph! We're growing quickly and always trying to stay on course. A lot will be thrown your way, but you will always have the resources to succeed.
• Best part of the job - You will be working directly with the founder and have a great opportunity to grow with an expanding company. If you're looking for a dynamic, entrepreneurial environment, this is your place. Also, you will get a crash course on all the ins and outs of TikTok Shop & Amazon. We work with some really cool brands too!

*This position is open to U.S.-based candidates only.*

Key Responsibilities

Affiliate & Partner Management

• Identify and recruit TikTok creators and affiliates aligned with brand goals.
• Manage affiliate outreach, negotiation, onboarding, and performance tracking.
• Coordinate seeding, discount codes, and product distribution for affiliates.

Campaign Management & Optimization

• Plan and execute TikTok Shop promotions, Flash Sales, and daily deal campaigns.
• Monitor performance metrics (GMV, AOV, conversion rate, ROI) and adjust strategy to hit goals.
• Optimize listings, pricing, and coupons to improve conversion and visibility.

Operational Coordination

• Work with logistics teams to ensure inventory and fulfillment readiness for campaigns.
• Troubleshoot order or fulfillment issues within the TikTok Seller Center.
• Maintain clean product catalogs, assets, and brand stores on TikTok Shop.

Team Collaboration

• Partner with Amazon Brand Managers to align promotions and product positioning across channels.
• Collaborate with the Ads team on TikTok paid media strategies that drive traffic to Shop listings.
• Communicate performance insights and action plans to internal stakeholders and clients.

Qualifications

• 1+ year(s) managing
  TikTok Shop
  or other social commerce platforms.
• Proven experience with
  affiliate or influencer-driven sales programs
  .
• Strong understanding of TikTok Shop Seller Center, GMV metrics, and sales campaign mechanics.
• Comfortable with numbers and reporting, able to interpret data and adjust strategy quickly.
• Highly organized, detail-oriented, and proactive in communication.
• Strong sense of ownership and accountability for results.

Bonus Points

• Experience in CPG, beauty, or wellness categories.
• Experience managing or scaling brands across multiple marketplaces (Amazon, Shopify, etc.).