Lead Field Technician

At Gateway Fiber, we connect people to Internet and Phone service in-town and rural with fixed wireless and fiber technologies. Gateway Fiber is looking for individuals with excellent customer service skills paired with technical ability. As a Field Technician you will play a vital role in the continued stability and growth of our organization.

KEY RESPONSIBILITIES

• Dispatch from your home daily and work in your geographical area.
• Perform installation and service of wireless internet at customer locations.
• Maintain inventory of necessary materials and tools for company vehicles.
• Recognize, practice, and ensure safety rules and procedures.
• Keep company vehicle clean and maintained.
• Hand out marketing material, and willingly promote Gateway
• Excellent verbal communications and customer service skills
• Possess basic computer skills and be willing to learn new technologies
• Ability to work in a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
• Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
• Must be professional in dress, speech, and manner.

BENEFITS:

• Competitive Pay
• Company Vehicle
• Company Laptop
• Company Cell Phone
• Company Attire
• Health, Dental, & Vision Insurance
• Voluntary 401k with Company Match
• Holiday Pay
• Vacation Pay
• Free Gateway Internet and Home Phone (where available)

QUALIFICATIONS:

• Network skills are a plus, but not required, Gateway will train the right candidate.
• Valid driver’s license and clean driving record
• Possess basic computer skills
• Must live in the area you will be servicing/assigned to
• Ability to lift and carry up to 60 pounds
• Ability to climb ladders and work at heights.

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Cable or Satellite Installation: 1 year (Preferred)

License/Certification:

• Driver's License (Required)