Ecommerce Retail Account Manager for Chewy, Walmart, Target

About Petlibro

Petlibro is the market leader in innovative pet tech products and services. We are creating the future of pet wellness with smart AIoT products, connected devices, and AI-powered insights that help pets live healthier, happier, and longer lives.

Our current products & services include smart feeders, water fountains, cameras, and litter box technologies used by millions of pet owners worldwide. As Petlibro continues to grow across major retail e-commerce channels, we are looking for a strong operator to help scale our business with
Chewy, Walmart Marketplace, Target Plus, Best Buy Marketplace, and other leading online retail partners
.

Role Overview

Petlibro is looking for a highly analytical and execution-focused
E-Commerce Retail Account Manager
to manage and grow our retail e-commerce business across key online retail and marketplace partners, with ownership of day-to-day account performance, growth strategy, and execution.

The goal is straightforward
: grow GMV, improve profitability, expand assortment, increase traffic and conversion, improve content and search visibility, support retail media execution, maintain healthy inventory, and build stronger platform relationships.

This is a
high-impact role
for someone who understands e-commerce operations, marketplace growth, digital shelf performance, and retail account management. The ideal candidate is data-driven, detail-oriented, commercially minded, and able to turn account performance insights into clear actions.

What You’ll Do

• Manage and grow
  Petlibro’s retail e-commerce business across Chewy, Walmart Marketplace, Target Plus, Best Buy Marketplace, and other assigned accounts.
• Own key account metrics
  including GMV, revenue, margin, traffic, conversion, inventory, promotions, and profitability.
• Build and execute account growth plans
  covering assortment, pricing, content, retail media, promotions, inventory, and new listings.
• Improve digital shelf performance
  , including product listings, images, titles, descriptions, keywords, reviews, ratings, search ranking, and buy box performance.
• Use platform data
  to identify issues, track competitors, improve conversion, and recommend clear growth actions.
• Work with platform partners and internal teams
  across Marketing, Product, Supply Chain, Operations, Finance, Customer Service, and Sales Operations to execute launches, promotions, content updates, inventory plans, pricing actions, and issue resolution.
• Use analytics data, reporting systems, and AI tools
  to improve analysis, reporting, competitive tracking, and execution speed.

Who We’re Looking For

We are looking for someone who is analytical, hands-on, detail-oriented, and commercially driven. This person should understand how retail e-commerce platforms work and be comfortable managing both strategy and execution.

Strong candidates may come from:

• E-commerce account management roles at consumer brands.
• Marketplace management roles focused on Walmart Marketplace, Chewy, Target Plus, Best Buy Marketplace, Wayfair, Home Depot, or similar platforms.
• Retail media, digital shelf, e-commerce operations, or channel growth roles.
• Marketplace agencies, retail e-commerce agencies, or manufacturer rep organizations supporting online retail channels.

Qualifications

• 3–6 years of experience in e-commerce, marketplace management, online retail, channel management, or related commercial roles.
• Experience with platforms such as Walmart Marketplace, Chewy, Target Plus, Best Buy Marketplace, Wayfair, Home Depot, or similar retail e-commerce channels.
• Strong understanding of listings, content, pricing, promotions, inventory, traffic, conversion, reviews, search ranking, and account health.
• Experience using AI, reporting, or automation tools to improve speed and decision-making.
• Strong analytical skills and ability to turn data into clear actions.
• Experience using marketplace dashboards, e-commerce reports, retail media data, or digital shelf tools.
• Strong communication, project management, and cross-functional execution skills.
• High ownership mindset with ability to manage multiple accounts and priorities.
• Experience in pet, consumer electronics, smart home, connected devices, AIoT, small appliances, or related consumer products.
• Familiarity with retail media, SEO, digital shelf optimization, reviews, promotions, and assortment strategy.
• Mandarin language skills are a plus.

Why This Role Is Exciting

• You will own growth across some of the most important retail e-commerce platforms in the U.S.
• Petlibro already has strong brand awareness and product-market fit; the next opportunity is to scale GMV significantly across online retail channels.
• You will work in a fast-growing category at the intersection of pet care, consumer tech, AIoT devices, and AI-powered pet health.
• You will have direct impact on revenue, margin, assortment expansion, content performance, and channel growth.
• You will help build a more modern retail e-commerce growth system using data, AI tools, and stronger operating processes.

Compensation

The base salary range for this role is
$120,000 to $160,000 USD per year
, paid in accordance with the Company’s standard payroll practices and subject to applicable withholdings. This is a remote position.
The specific base salary offered will depend on factors including geographic location, relevant experience, demonstrated skills and qualifications, internal equity, and market conditions. Compensation may vary based on geographic location.
You may also be eligible to participate in the Company’s annual performance-based incentive program, subject to the terms and conditions of the applicable plan in effect at the time of payout. Participation and payout are not guaranteed and may be modified or discontinued at the Company’s discretion.

This role is eligible for an annual performance-based bonus with a target of 20%–30% of base salary
.
Based on the base salary range for this role, total annual cash compensation may reach approximately
$144,000–$208,000
for strong to exceptional performance.
Actual earnings are performance-based, may vary, are not guaranteed, and are subject to the terms of the Company’s bonus program.

Benefits Program

Petlibro offers a competitive benefits package designed to support the health, well-being, and growth of our employees. Full-time employees are eligible for:

• Health Coverage:
  Medical, dental, and vision insurance plans
• Retirement:
  Eligibility to participate in a 401(k) retirement savings plan with 4% company match
• Paid Time Off:
  Vacation and sick leave in accordance with applicable state laws
• Holidays:
  Company-observed paid holidays

Additional benefits or programs may be offered and may vary based on location and employment eligibility.

Equal Opportunity Employer

Petlibro is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.