10+ years of experience in software engineering, with significant experience leading engineering teams and organizations
Proven experience managing and developing engineering managers and senior engineers
Strong Computer Science and software engineering fundamentals
A track record of building and scaling reliable, customer-facing software products
Experience designing and evolving distributed systems and engineering organizations as products and companies scale
Strong technical judgment and the ability to make pragmatic architecture and technology decisions
Excellent communication skills and the ability to work effectively with both technical and non-technical audiences
Strong product sense and an ability to connect technical decisions to customer and business outcomes
A hands-on, low-ego leadership style with a strong bias toward ownership and execution
Passion for software quality, engineering excellence, and building teams that move quickly without compromising reliability
Experience working in fintech, banking, payments, lending, or other highly regulated financial systems
Experience building products at significant consumer scale
Experience leading engineering teams through a period of rapid growth or organizational change
Experience with mobile-first consumer products
Experience with cloud infrastructure, Kubernetes, and modern distributed systems
Experience balancing the demands of security, risk, compliance, reliability, and product velocity
What the job involves
Step is looking for an experienced Director of Engineering to lead and grow our engineering organization as we enter our next phase of scale
You'll work closely with the CTO and leaders across Product, Design, Operations, Risk, and other functions to set technical direction, build high-performing teams, and deliver products that make a meaningful impact for millions of customers
This is a leadership role for someone who is equally comfortable thinking strategically and getting into the details. You'll help shape our engineering roadmap, architecture, development practices, and organization while maintaining a strong bias toward execution and customer impact
Lead, mentor, and grow a high-performing engineering organization, creating an environment where engineers can do their best work
Partner with the CTO and other company leaders to define and execute Step's technical strategy and engineering roadmap
Own engineering execution across multiple teams, ensuring we deliver high-quality products with speed and predictability
Work closely with Product and Design to translate customer and business needs into effective technical strategies and solutions
Provide technical leadership on architecture, scalability, reliability, security, and engineering quality
Help evolve our systems and development practices to support Step's rapid growth and increasing scale
Establish and improve engineering processes, standards, and practices without creating unnecessary bureaucracy
Build a strong culture of ownership, accountability, collaboration, and continuous improvement
Recruit, develop, and retain exceptional engineering talent, including hiring and developing engineering managers and senior technical leaders
Identify and remove technical and organizational bottlenecks that prevent teams from moving quickly
Balance near-term product delivery with long-term investments in platform, infrastructure, architecture, and technical quality
Help ensure Step's engineering organization can operate reliably and securely as a financial services company serving millions of customers
Stay close enough to the technology and product to make informed decisions, challenge assumptions, and contribute when the team needs technical leadership
Benefits
Competitive Medical, Dental, Mental Health & Wellbeing benefits
12 weeks paid parental leave, baby bonus to support unexpected expenses and flexible return to work
401k Retirement Plan
Annual Professional Development Reimbursement Program