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Role description

Sales Development Representative

Returnalyze logoReturnalyze
TypeFull-time
WorkplaceHybrid
LocationBurlington, MA
Posted4/14/2026
Sales

About Returnalyze

Retailers lose $850 billion to returns every year. Most of them think that's just the cost of doing business. We built the platform that proves otherwise.

Returnalyze is an AI-powered returns prevention platform. Our software helps stop returns before they happen by identifying root causes at the SKU level and guide merchants exactly what to do about it. Our customers include J.Crew, Brooks Running, and Abercrombie & Fitch.

We're a lean, senior team building a category that most of the retail world doesn't know exists yet. That's what makes this role both hard and worth doing.

The Role

You are the first point of contact with some of the most recognizable fashion and footwear brands in the world. Your job is to earn their attention, identify the right people, and book qualified discovery meetings for our Account Executive team.

This is not an inbound role. There are no warm leads handed to you. You build pipeline from scratch through cold calls, cold emails, and LinkedIn outreach — and you get better at it every week.

Top performers move into closing roles. 

What You'll Do

  • Prospect into VP and C-suite buyers at fashion, apparel, and footwear retailers
  • Execute personalized multi-channel outreach across email, phone, and LinkedIn
  • Research accounts and find the specific angle that earns a reply
  • Book qualified discovery meetings and hand off to the AE team
  • Hit weekly activity targets and contribute to a culture of accountability
  • Continuously refine your messaging based on what's working

What We Offer

  • Competitive base salary + uncapped commission
  • Equity participation — you're building this with us
  • Direct mentorship from a team that has built and closed enterprise deals
  • A  path to an Account Executive role for top performers
  • A lean team where your work is visible and your wins are celebrated

How to Apply

Send your resume to careers@returnalyze.com with the subject line "SDR Application." In two sentences or less, tell us what you competed in and why this role.

We read every application. We respond faster than most.

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Company info

Returnalyze logo

Returnalyze

Returnalyze is the retail industry’s leading AI-driven returns analytics software company, empowering brands to reduce return rates, lower operational costs, uncover hidden revenue opportunities and improve customer satisfaction and loyalty. Returnalyze is on a mission to leverage returns analytics AI to help retailers turn returns into revenue today.

HQBurlington, US
Size24 employees
IndustrySoftware Development
Unlock human wisdom
ThesisTermsPrivacy
Funding
  • Funding round · Nov 3, 2022
Tech stackserverless, amazon-linux, amazon-ecs, snowflake, amazon-s3, jira, sales-navigator, nodejs, mysql, okta

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