Software Support Specialist, Account Manager

Job Posting: Customer Service Specialist, Onboarding New Clients

Please Apply Here: MoveitPro Careers

Note: This position requires on-site presence.

Do you love interacting with people and thrive in a fun, energetic environment? Join our lively team at MoveitPro, a leading software provider in the moving and storage industry. We're looking for enthusiastic individuals who are passionate about customer service and excited to help our clients succeed with our cutting-edge software solutions. Learn about our software here

Key Responsibilities:

• Become a Software Guru: Master our innovative software and share your knowledge by providing comprehensive software demonstrations and supporting our clients.
• Lead Fun Training Sessions: Conduct engaging Zoom sessions to onboard new clients and make them feel comfortable with our software to use for their company.
• Be the Go-To Problem Solver: Provide prompt, friendly assistance via live video/calls to address and resolve client inquiries and issues.

Our Office Culture:

• Exciting Events: Participate in holiday parties, themed competitions, and team-building activities that make every day at work enjoyable.
• Wellness Fun: Join wellness initiatives like weight-loss competitions and enjoy access to our fitness facilities.
• Daily Perks: Savor complimentary breakfast, coffee, and occasional pizza parties to keep you fueled and happy.
• Creative Space: Enjoy our in-office amenities, including cooking supplies, to add some creativity to your day.

Employee Benefits:

• Comprehensive Coverage: Health, dental, and vision insurance packages to keep you and your family healthy.
• Future Security: 401(k) matching program for your long-term financial well-being.
• Work-Life Balance: Generous paid time off (PTO) to ensure you have time to relax and recharge.
• Stay Fit: Access to our on-site fitness center to keep you in top shape.
• Competitive Pay: Starting at $16 per hour, with opportunities for growth.

What We're Seeking:

• Positive Energy: A bright, enthusiastic attitude and a passion for helping others.
• Reliable and Detail-Oriented: Dependable, with a keen eye for detail.
• Strong Work Ethic: Ready to take on challenges in a fast-paced environment.
• Excellent Communicator: Strong verbal communication skills to connect with clients effectively.
• Eager to Learn: Openness to feedback and a desire to continuously improve.
• Experience Welcome: Prior experience in customer service is a plus, but not required.

How to Apply:

Ready to join a team that values your energy and enthusiasm? Submit your application through our career portal at: MoveitPro Careers

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Work Location: In person