Business Development Sales Representative

Company Description
Willow Commerce is an AI-driven ecommerce platform provider focused on multi-channel sellers, built by former ecommerce sellers who understand the challenges of existing solutions. The company serves hundreds of customers with a platform that follows sellers’ instructions directly, rather than relying on recommendation-based AI that requires extensive manual approvals. Willow Commerce offers month-to-month service with no contracts, transparent pricing, and typical shipping savings of around 10% compared to standard rates. Its platform covers most aspects of ecommerce operations, including product listings and marketplace synchronization, orders and inventory, warehouse layout, pick/pack, and shipping labels, all in one system without hidden add-ons. More information is available at https://willowcommerce.ai.

Role Description
This is a full-time, on-site Business Development Sales Representative role based in Lyndhurst, NJ. The role involves prospecting and qualifying leads, conducting outreach via calls, emails, and in-person meetings, and presenting Willow Commerce’s platform to prospective customers. Responsibilities include managing and nurturing a sales pipeline, providing product demonstrations, preparing proposals, and negotiating terms to close new business. The representative will collaborate with marketing and product teams to refine messaging, gather feedback from customers, and support onboarding of new accounts to ensure a smooth transition. The position also requires maintaining accurate records in the CRM system, tracking performance metrics, and continually developing knowledge of ecommerce and AI-based solutions.

Qualifications

• Strong sales and business development skills, including lead generation, pipeline management, and closing new business.
• Experience with ecommerce, SaaS, or technology solutions sales, and ability to explain technical concepts in clear business terms.
• Excellent communication, presentation, and interpersonal skills, with the ability to build trust-based relationships with diverse stakeholders.
• Solid negotiation, problem-solving, and objection-handling capabilities, with a focus on consultative selling.
• Comfort with CRM tools, sales reporting, and basic data analysis to track progress and optimize performance.
• Self-motivated, goal-oriented, and able to work independently in a fast-paced, on-site environment.
• Prior experience in B2B sales is strongly preferred; ecommerce or logistics experience is a plus.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.