Legal Operations Engineer

Legal Operations Engineer

Overview:

Location: Remote – US (required)

Travel: Less than 10%

Reports to: Legal Operations Manager

Compensation: $120,000 – $130,000 annually

Education: Bachelor’s degree in Information Systems, Business, Computer Science, or a related field, or equivalent practical experience

Experience: 2-4 years of experience in legal operations, business systems, process automation, or a related field, including hands-on work with Microsoft Power Platform

The Opportunity

BusPatrol, a leader in school bus safety technology, is hiring a Legal Operations Engineer to build the tools that make Legal faster and easier to work with. The role has two priorities. The first is improving how Sales, Government Operations, Product, Finance, HR, and other teams request and receive legal support. The second is building the data and reporting that shows how Legal performs.

You will work from the Legal Operations Manager’s roadmap and help shape it. You will own Legal’s existing automation tools, keep them running, and grow them as the company scales. Those tools run on Power Automate, Power Apps, SharePoint, Teams, Excel, Power BI, Jira, and Glean.

Who You Are

• You speak Legal. You learned legal terminology and how legal work gets done on an in-house team, in litigation support, or at a law firm.

• You’re a builder at heart. You enjoy working in the legal space, but building is what energizes you.

• You think like an engineer, for lawyers. You bring an engineer’s approach to problem-solving, and you apply it to make attorneys’ work faster and easier.

• You’re a technologist on a legal team. You value serving legal teams, but you consider yourself a techie first.

What You’ll Do

Improve how the business works with Legal

• Partner with Sales, Government Operations, Product, Finance, HR, and other teams to map how they engage Legal, find the friction, and fix it.

• Build intake, request tracking, status visibility, and self-service tools.

• Keep a backlog of improvement ideas and bring recommendations to the Legal Operations Manager.

Build and maintain Legal’s tools

• Own Legal’s ticketing system, including the Teams intake form, the Power App board, and the Power Automate flows behind them. Monitor it, troubleshoot failures, and repair issues quickly.

• Expand the system with new features, request types, routing, approvals, reminders, and notifications.

• Build new Power Apps as needs arise, such as contract tracking and matter management.

• Manage Legal’s SharePoint sites, lists, libraries, and permissions.

• Build Teams integrations so business partners can reach Legal where they already work.

• Configure Legal’s Jira boards, workflows, fields, and automations, and connect Jira to Microsoft 365.

• Build Glean agents that answer routine legal questions and point users to approved playbooks and templates.

Measure and report Legal’s performance

• Design intake forms and Jira fields that capture consistent, reportable data.

• Pull and clean data from Jira, SharePoint, and contract records into reliable datasets.

• Build Excel and Power BI dashboards on volume, turnaround, backlog, workload, contract pipeline, renewals, and spend.

• Analyze demand trends to inform staffing, prioritization, and forecasting.

• Define KPIs, deliver executive-ready reports, and measure the time saved by each improvement.

Keep it secure and adopted

• Work with IT on environments, data loss prevention, access controls, and deployment.

• Handle privileged and confidential information under Legal’s data-handling requirements.

• Document solutions and train users so the tools actually get used.

• Track new features in Microsoft 365, Glean, and legal tech, and recommend pilots.

Qualifications

• 2-4 years in legal operations, business systems, process automation, or data analytics. This must include time supporting an in-house legal team, a litigation support function, or a law firm.

• Working fluency in legal terminology and workflows, enough to work directly with attorneys.

• Advanced hands-on experience with Power Automate and Power Apps, with live solutions you can walk us through.

• Proven ability to maintain, troubleshoot, and extend apps and flows someone else built.

• Strong working knowledge of SharePoint, Teams, and Jira configuration.

• Advanced Excel (Power Query, PivotTables, XLOOKUP) and experience building Power BI dashboards.

• Ability to clean and analyze data from multiple sources and present findings to non-technical audiences.

• Ability to turn requests from non-technical users into practical, scalable solutions.

• Track record of spotting improvements on your own and getting stakeholder buy-in.

• Clear communicator with strong attention to detail and sound judgment with confidential information.

• Self-directed in a remote environment.

Preferred Qualifications

• Experience with Glean, Copilot Studio, or other AI agent tools.

• Advanced Power BI skills (DAX, data modeling) or experience with APIs and custom connectors.

• Microsoft certifications (PL-200, PL-300, or PL-400).

• Background in public safety, government, or other regulated technology.

BusPatrol Value Proposition:

Who We Are

At BusPatrol, safety isn’t just a priority — it’s our mission. As the nation’s most trusted school bus stop-arm technology solution, we serve over 350 school districts, protecting nearly 2 million students across 30,000 buses. Every day, millions of children rely on school buses to get to and from school safely, yet reckless drivers continue to put them at risk.

As a technology company with a unique focus on public safety, we use cutting-edge AI, machine learning, and telematics to improve school bus safety. Our all-in-one safety program equips school bus fleets with AI-powered cameras, cloud-based data management, and an integrated software platform to capture and process stop-arm violations. Our safety programs foster accountability and reduce dangerous driving behavior in communities across the country.

By partnering with school districts, municipalities, and law enforcement, we make safety solutions more accessible and effective, ensuring that every child’s journey to and from school is as safe as possible.

What We Offer

When you join BusPatrol, you are not just taking a job. You are joining a mission-driven team dedicated to making a real impact. We offer:

✔ Competitive salary and benefits package

✔ Unlimited PTO

✔ A purpose-driven career, working to protect children and improve public safety

✔ The occasion to participate in BusPatrol’s culture of safety, learning, and teamwork

✔ A team of innovators, committed to leveraging AI and smart technology for social good

Be Part of Something Bigger

We are looking for a passionate and dedicated team member to help us make roads safer. This is a meaningful opportunity to contribute to a mission-driven company that is using technology to create real change. At BusPatrol, we foster an inclusive and diverse environment built on integrity, collaboration, and innovation. If you are ready to be part of a team that is deeply committed to safety and community impact, we would love to hear from you.

Together, we can protect students, hold drivers accountable, and build a safer future for all.

We are looking for a valued member of the BusPatrol team to assist us in our quest to improve children’s safety. This is an important role for us and a great opportunity for the right candidate. Our environment is inclusive, diverse, ignited, built on integrity, and deeply committed.

The US salary range for this position is provided in this posting. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your Talent Partner can share more about the specific salary range for your preferred location and skill level during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, and/or commission (if applicable) or benefits.

EOE/AA Disability-Veteran