Account Manager

Company Description

Infraeo Inc., an AI cluster connectivity company is looking for sales and technical support engineers. Infraeo develops and licenses connectivity technologies and products to enable our customers shipping optical transceivers and cable assemblies at a better cost and performance. The products and technologies have been empowering the cutting edge 400G/800G and 1.6T AI cluster networking. Infraeo provides engineering design, IP licensing, field engineering services and logistics services to accelerate cutting edge AI infrastructure implementation. Infraeo has global team based in US., Asia, and services customers worldwide.

We are looking for self-motivated talents to join our US Headquarter in Round Rock, Texas.

Role Description

This is a full-time, on-site role for an Account Manager based in Round Rock, TX. The Account Manager will be responsible for maintaining strong relationships with clients, identifying their needs, and ensuring satisfaction with Infraeo's products and services. Daily tasks include managing client accounts, collaborating with technical and sales teams to deliver customized solutions, and identifying opportunities to grow client relationships. The Account Manager will also facilitate the end-to-end account lifecycle, from onboarding to post-sales support, while ensuring high levels of client retention.

Qualifications

• Strong client management skills, including relationship building, account management, and customer retention
• Some experiences in customer service, international business and trading, and/or logistics;
• Outstanding communication, negotiation, and problem-solving skills
• Details oriented and results driven to manage the full sales cycle
• Ability to work on-site in a collaborative environment to support cross-department coordination
• Bachelor’s degree in Business, Marketing, or a technical field; or relevant professional experience
• Organizational and analytical skills for managing multiple client accounts with precision
• Willingness to travel as needed to support customer engagement and business development
• Mandarin and English bilingual preferred