Role description
Ticket Seller
Saffire, LLCPOSITION: Ticket Seller
DEPARTMENT: Ticket Office
REPORTS TO: Ticket Office Supervisor
FLSA STATUS: Non-Exempt (Hourly / Part-Time)
LEGENDS & ASM GLOBAL
Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.
Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.
ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues including stadiums, arenas, convention centers, and theaters.
Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!
THE ROLE
The Ticket Seller is responsible for supporting the daily operations of the Ticket Office, including ticket sales, cash handling, and customer service for events at the venue. This role ensures accurate financial transactions and delivers a positive experience to all guests.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Open and/or close ticket windows during scheduled business hours
- Sell tickets for events at the venue using ticketing systems
- Accurately process cash and electronic transactions
- Reconcile cash drawer with daily ticket sales
- Prepare and transfer daily revenue to the vault in accordance with procedures
- Generate and complete daily ticket sales reports
- Maintain and file records, reports, and documentation
- Provide excellent customer service to patrons in person and via phone
- Perform general clerical duties and other tasks as assigned
SUPERVISORY RESPONSIBILITIES
This position does not have supervisory responsibilities.
EDUCATION AND/OR EXPERIENCE
High School Diploma / GED
SKILLS AND ABILITIES
COMPENSATION
Competitive salary, commensurate with experience
WORKING CONDITIONS
Location: [On Site] 5001 Coliseum Drive, North Charleston, SC 29418
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.