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Role description

Telecommunications Technician

BL
Baldwin LightStream
TypeFull-time
WorkplaceOn-site
Salary$45,760–$58,240
LocationBaldwin, WI
Posted3/27/2026
Customer Success

Baldwin LightStream is a local communications company with over 600 miles of fiber optic cable in St. Croix County providing data, video and voice services to residential and business customers.

We are part of a powerful world-wide fiber-optics network providing Gigabit connections across St. Croix County, including nine business parks.

As communications advance into the future, so will Baldwin LightStream, providing our customers with next-gen connectivity and local personalized service.

Service/Field Technician:

Responsible for installation and repair of Baldwin LightStream’s services (Data, Cable TV and Phone) for residential and commercial accounts.

JOB FUNCTIONS:

Install, maintain and repair fiber and cable systems.

Troubleshoot and test network connections.

Install various support systems such as Optical Network Terminals, Set-top boxes and other related Customer Premises Equipment.

Communicate with other technicians and support staff to resolve complex issues.

Efficiently use computers, routers, modems and test equipment.

Professionally work independently as well as with others.

The ideal candidate must have great communications skills and exceptional customer service.

Must be able to multi-task in a fast paced environment.

Employee Benefits Package Available

Job Type: Full-time

Pay: $22.00 - $28.02 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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Company info

BL

Baldwin LightStream

Welcome to Baldwin LightStream — your single best resource for high-speed internet, high-definition television and digital phone. Our name represents the bold way we are representing this communications age, as well as our ongoing efforts to provide lightening-fast connectivity across our service area. We are part of a powerful world-wide fiber-optics network and are now offering Gig connection across St. Croix County. All of these improvements share two common elements: one, a commitment to advancing our technological capabilities, and two, a dedication to our communities. You have our pledge that we will continue to provide you — our residential and business customers — with cutting-edge technology and friendly, hometown service.

HQBaldwin, US
Size11 employees
IndustryInformation Services
Unlock human wisdom
ThesisTermsPrivacy
Tech stack
ability-lms, provide-support, microsoft-excel, google-surveys, microsoft-outlook, processing-js

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