Role description
Business Development Representative
KaseyaAbout Kaseya
Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.
Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.
Founded in 2000, Kaseya was built by builders - and we're still building. We look for people who create rather than wait, who see a hard problem and lean in, and who treat challenges as raw material. At Kaseya, everyone plays a role in shaping the future of IT: whether you're in engineering, product, sales, marketing, customer support, or operations, your work helps protect, defend, and optimize IT environments across the globe.
We're building teams that grow, perform, and make an impact. If you're driven by the itch to make things better - a product, a process, a career - you'll fit right in.
At Kaseya, we don't just raise the bar. We build it.
Position Summary
Kaseya is looking for a Business Development Representative (BDR) to generate early-stage pipeline by qualifying inbound leads, executing outbound prospecting, and booking high-quality discovery meetings for the Sales team. This role is essential to driving new customer acquisition by identifying qualified prospects, uncovering business needs, and ensuring a smooth handoff to Account Executives.
As a key member of the revenue organization, you will partner closely with Sales, Marketing, and RevOps to support consistent pipeline growth and conversion.
Key Responsibilities
- Qualify inbound leads from marketing campaigns, events, and web inquiries through discovery conversations and needs assessment.
- Execute outbound prospecting via phone, email, and social channels to generate interest and schedule meetings.
- Book qualified discovery meetings for Account Executives and maintain accurate CRM records for all prospect activity and context.
- Collaborate with Sales, Marketing, and RevOps to support campaign follow-up, lead quality, and pipeline generation strategies.
- Participate in ongoing coaching, training, and enablement to improve outreach effectiveness and conversion performance.
Required Qualifications
- 0–2+ years of experience in sales development, inside sales, or a customer-facing role (B2B preferred).
- Strong communication skills with the ability to engage senior-level stakeholders.
- Comfortable with high-volume outreach and structured sales processes.
- Coachable, goal-oriented, and motivated by performance metrics.
- Experience with CRM and sales engagement tools such as Salesforce, Outreach, or LinkedIn Sales Navigator preferred.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.