Software Engineer, AI

About Our Company:

At Patch My PC, we exist to improve lives. What started as a free tool to keep apps updated has grown into a trusted enterprise solution that helps IT and Security teams automate, manage, deploy, and report on third-party updates in Microsoft ConfigMgr, Intune, and WSUS. Our fully remote crew of 150 GIF-loving humans supports over 10,000 customers and more than 32 million devices. We make patching easier, boost security, and give IT teams their time back.

Our core values guide how we work, how we treat each other, and how we grow. They keep us focused on what matters most. We're here to improve the lives of our customers, our team members, and our communities.

About this Role:

Are you seeking a dynamic environment where you get to dive deep into a range of projects bootstrapping AI development?   

We’re seeking a passionate and curious Software Engineer, AI to join our growing emerging technology team. This role is ideal for someone with foundational experience in AI and a keen interest in agentic frameworks, autonomous systems, and intelligent workflows. You’ll be embedded with development to ideate, architect and develop AI automation for both internal productivity and customer product solutions.    Passion and drive for creating proof of concepts and evolving to production quality is essential.  You should also be comfortable dealing with ambiguity, and enjoy educating and equipping fellow developers on AI solutions. 

Responsibilities:

Design and develop generative AI solutions across a rapidly expanding product portfolio
Develop and deploy AI agents for internal tools and customer-facing applications
Collaborate with cross-functional teams to integrate AI tech into existing systems
Identify optimum data processing and structure for accurate AI analysis
Write clean, maintainable code in C#, Python or other relevant languages
Translate requirements into clear engineering deliverables, track progress, and communicate status through stand-ups and stakeholder updates
Conduct testing, debugging, and performance optimization of AI agent workflows
Stay up-to-date with the latest research and trends in commercial AI systems

Required Skills:

Bachelor’s degree in Computer Science, Artificial Intelligence, or related field (or equivalent experience)
5+ years of professional software development with C# and the .NET ecosystem 
Familiarity with a AI agent framework (e.g., LangChain, CrewAI, AutoGPT, MetaGPT)
Good understanding of LLMs (e.g., GPT, Claude, Mistral) and prompt engineering
Experience with AI libraries (e.g., Transformers, OpenAI API, Hugging Face)
Experience with GenAI data pre-processing and embedding 
Experience with REST APIs and at least one cloud platform (Azure, AWS, GCP) 
Experience with MongoDB or similar NoSQL databases 
Proficiency with Git workflows, branching strategies, and code review 
Strong problem-solving skills and eagerness to learn in a fast-paced environment

Nice to Have:

• Knowledge of agent memory, planning, and tool-use strategies
• Familiarity with containerization (Docker) and CI/CD pipelines
• Contributions to open-source AI projects or personal agent-based experiments

Compensation & Benefits:

We are hiring across multiple levels, with final leveling and compensation determined by the candidate's skills, experience and demonstrated capabilities throughout the interview process.
 
Benefits:
401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10%.
Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents.
 
Other Benefits:
FSA/HSA.
Fertility benefits.
Parental leave.
Paid-time off (PTO).
Volunteer leave.
Charitable donation matching.
Tuition reimbursement.
Gym membership reimbursement.
Internet stipend.
Pet insurance.
 
Learn more about our benefits here: https://patchmypc.com/careers#we-care.

What to Expect in the Interview Process

Curious about what comes next? Learn more about our hiring process here: http://patchmypc.com/careers#hiring-process

Equal Opportunity Employer:

Patch My PC is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process. We encourage women, racial and ethnic minorities, individuals with disabilities, and veterans to apply.

Work Authorization:

This position is NOT eligible for Visa sponsorship. 

To be eligible for consideration, candidates for fully remote positions must reside in one of the following U.S. states:

AL, AK, AR, AZ, CA, CO, CT, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY.