Business Analyst

Company Description

MCT specializes in developing, implementing, and supporting web-based applications tailored to the agricultural insurance market. Our innovative solutions enable agencies and authorized insurance providers (AIPs) to efficiently track acreage and production, analyze data, and streamline processes, helping them stay at the forefront of the industry. By simplifying complex agricultural insurance workflows, MCT empowers businesses to better serve farmers while ensuring compliance and operational excellence. Our offices are located in Amarillo, Texas, and Great Falls, Montana, with opportunities for hybrid or remote work arrangements.

Position Summary

As a Business Analyst at MCT, you will play a crucial role in enhancing our software solutions to meet the diverse needs of our clients. You will bridge the gap between business requirements and technical implementation, ensuring seamless integration, enhanced client productivity, and optimization of our systems within our clients' operations.

Essential Duties and Responsibilities:

• Collaborate with stakeholders to gather and analyze business requirements, ensuring alignment with organizational goals.
• Translate business needs into technical specifications and user stories for development teams.
• Conduct thorough analysis of existing processes and systems to identify opportunities for improvement and optimization.
• Develop and maintain detailed documentation, including process flows, system diagrams, and user manuals.
• Facilitate communication and collaboration between cross-functional teams to drive project success.
• Support testing and validation efforts to ensure the quality and reliability of new features and functionalities.
• Provide ongoing support and troubleshooting assistance to internal staff & clients, addressing technical issues and inquiries in a timely manner

Qualifications

The ideal candidate will have a combination of:

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Proven experience in a technical role, with a strong understanding of software development processes and methodologies.
• Excellent analytical skills with a meticulous attention to detail and a passion for problem-solving.
• Strong communication skills, both verbal and written, with the ability to convey technical concepts to both technical and non-technical stakeholders.
• Process-oriented mindset with a focus on delivering high-quality solutions that meet client needs.
• Business analyst certifications are a plus but not required. These include, but are not limited to: PMI Professional in Business Analysis (PBA), IBA Certification in Business Data Analytics (CBDA), IQBBA Certified Foundation Level Business Analyst (CFLBA) or IREB Certified Professional for Requirements Engineering (CPRE)
• Experience in the crop insurance industry is a plus