Systems & Data Migration Specialist

Company Description

Gym Business Manager is a rapidly scaling gym management software committed to providing leading support and technology for gym owners. We operate with a client focused vision in our aim for continued expansion.

Professional Job Description

We are seeking a highly motivated and technically skilled professional to support, maintain, and enhance our club management software platform. This role combines application support, systems administration, data migration, SQL reporting, and software quality assurance responsibilities within an ASP.NET environment hosted on AWS infrastructure.

The ideal candidate will possess strong analytical and troubleshooting abilities, experience working with SQL databases and C# applications, and a client-focused mindset. This position works closely with software development, client support, and migration teams to ensure system stability, successful client onboarding, and a high-quality user experience.

Key Responsibilities

Application Support & Troubleshooting

• Investigate, troubleshoot, and resolve client software issues in a timely and professional manner.
• Diagnose and remediate application, database, and data integrity issues within SQL and C# environments.
• Monitor system performance and identify recurring software anomalies or bugs affecting client operations.
• Perform root-cause analysis and collaborate with development teams on permanent solutions.

SQL Reporting & Data Analysis

• Create and maintain SQL scripts and queries to generate client reports and analyze data discrepancies.
• Assess the severity and impact of data-related issues caused by software bugs or anomalies.
• Validate data accuracy and consistency across client databases and application systems.

Software Development Collaboration

• Work closely with lead software developers to define, document, and test new software features and enhancements.
• Assist in developing functional specifications and validating feature behavior prior to production release.
• Participate in QA testing and regression testing for application updates and deployments.

Client Migration & Implementation

• Collaborate with client support and implementation teams to ensure smooth onboarding and migration experiences.
• Understand and convert data structures from competing club management platforms into the company’s software system.
• Perform data mapping, transformation, validation, and migration activities for new client implementations.
• Ensure migrated data integrity and troubleshoot post-migration issues.

Systems Administration & Security

• Support and maintain ASP.NET applications hosted on AWS infrastructure.
• Conduct daily reviews of audit logs and intrusion detection logs to maintain system integrity and security compliance.
• Assist with monitoring server health, application availability, and system performance.
• Participate in system maintenance, deployment support, and operational troubleshooting activities.

Preferred Qualifications

• Experience with:
• Microsoft SQL Server and advanced SQL scripting
• C# and ASP.NET applications
• AWS-hosted environments
• Data migration and ETL processes
• Application troubleshooting and production support
• Strong analytical and problem-solving skills
• Ability to work cross-functionally with technical and non-technical teams
• Excellent communication and documentation skills
• Experience in SaaS, ERP, CRM, or club management software environments preferred