Product Manager

GOGov is a fast-growing & profitable software company in the highly attractive GovTech space based out of Long Island, NY.

We supply over 700+ municipalities around the country with the tools necessary to maintain, develop and connect millions of citizens with their local governments. Through programs like Citizen Request, Mobile Notifications and Online Permitting – we make government simple for citizens, elected officials and the staff that manage it.

We are seeking an experienced, hands-on Product Manager to own product development across all of our products in an innovative 30-person tech company.

YOUR MISSION

This is a product leadership role from day one. You’ll partner with the CEO and leaders across sales, customer success, support, design and engineering to turn customer and market insight into a roadmap that drives GOGov’s growth and customer retention. The CEO will continue to make final approval on major product direction as you ramp up, and your leadership scope will grow as the company scales.

COMPENSATION

• $150,000 target compensation (flexible based on experience and skills)
• Benefits - Medical, Dental, Vision, 401k & more
• Paid Time Off & Holidays
• Office Snacks, Company Lunches & Teambuilding events
• Fun, collaborative work environment
• Growth potential as the company scales

RESPONSIBILITIES

• Partner with the CEO and department heads on product vision and roadmap
• Own product work across all our products
• Lead conversations with customers to learn what they need, pull together feedback from support and sales to find problems worth solving, and tell apart what one person asks for from what many customers need
• Write clear product briefs, requirements, user stories and acceptance criteria, using AI tools to accelerate the work while remaining accountable for accuracy
• Collaborate closely with Engineering and Design, and stay involved throughout delivery to answer product questions and resolve edge cases
• Recommend roadmap priorities based on customer needs, business impact and engineering effort
• Own business acceptance testing and launch readiness with Engineering, Marketing and Support
• Keep the product roadmap and release calendar accurate so everyone knows what is being built, why, and when
• Define success measures before building, then use product data and internal & customer feedback to evaluate results and guide improvements

QUALIFICATIONS

• 5+ years
  of Product Management experience
• Experience with Enterprise or B2B software products (multi-stakeholder buyers, long sales cycles)
• Strong Product Judgment: turns an ambiguous request into a focused problem, workable scope and testable requirements.
• Proven track record leading engineers and designers end to end, from ideation through launch and iteration
• Extremely Detail-Oriented; experience shipping products where accuracy matters
• Hands-on experience using AI tools in product work, with a habit of verifying the output
• Strong written and verbal communication skills
• Strong plus
  : GovTech or public-sector software experience
• Strong plus
  : Experience improving a small team’s discovery and delivery habits while staying hands-on
• This is a full-time
  onsite
  position, 5 days a week, in Patchogue, NY