Systems Administrator / Systems Engineer (Mid-Level) – Torch Edge AI Deployment
Location:
On-site / hybrid in the
El Paso, TX – Las Cruces, NM corridor
(commuting distance to
White Sands Missile Range (WSMR)
).
Travel:
Local travel to
WSMR, Fort Bliss, and other nearby government sites
(plus occasional CONUS).
Clearance:
Active Secret clearance (required)
.
Employment:
Full-time
Role Summary
Support deployment and sustainment of
Torch
, an offline/edge AI system used for real-time interviews, transcription, analysis, and structured reporting. You’ll configure ruggedized devices, harden systems for secure environments, and provide Tier 2/3 support during operational testing and field use—often in disconnected or restricted settings.
Responsibilities
Edge deployment & sustainment
- Provision, image, configure, and maintain edge devices (tablets/edge compute), microphones, headsets, and peripherals
- Install and maintain Torch software stack, updates, and configurations in offline and cloud environments
- Manage encrypted local storage and store-and-forward synchronization when connectivity is available
- Maintain device baselines, gold images, and configuration control
- Research and test new edge devices and associated equipment
Systems engineering & reliability
- Administer Linux-based systems; manage drivers, performance tuning, and service health
- Operate containerized services (Docker; lightweight orchestration a plus)
- Troubleshoot end-to-end issues across OS, device I/O, GPU performance, and application services
- Support logging/telemetry collection appropriate for disconnected environments
- Manage corporate MS 365 Environment and CMMC certification
Security & compliance
- Apply hardening, access controls, auditing, and encryption aligned to NIST/RMF expectations
- Support secure handling procedures and documentation needed for government use
- Participate in incident response/troubleshooting and corrective action planning
Field support
- Provide on-site support at WSMR/Fort Bliss; train users and maintain readiness of kits
- Support test events, user feedback collection, and quick-turn fixes with engineering
Required Qualifications
- Active Secret clearance (required)
- 5–8 years systems administration / systems engineering experience
- Strong
Linux administration
(Ubuntu/RHEL) - Experience with
Docker
and containerized deployments - Competence in networking fundamentals (LAN/Wi-Fi, troubleshooting, offline enclaves)
- Experience with endpoint security basics (disk encryption, RBAC, patching, auditing)
- Scripting ability (Bash and/or Python) for automation and diagnostics
- Ability to work on-site in the El Paso/Las Cruces/WSMR area
Preferred Qualifications
- NVIDIA GPU / edge inference experience (CUDA a plus)
- Experience supporting DoD ranges, test events, or secure facilities
- Familiarity with RMF/NIST 800-53 control implementation evidence
- Device management at scale (imaging, baseline drift control, inventory)
What We Offer
- Opportunity to work on a meaningful mission with amazing teammates
- Competitive base salary
- 12.5% flexible benefits allowance on top of base pay: use it for health coverage, retirement, additional time off, or other personal priorities
- 6% employer 401(k) contribution (non-elective) with a 4-year rolling vesting schedule
- 20 days PTO plus 11 paid federal holidays, with option to purchase up to 10 additional days
- TS/SCI clearance upgrade pathway