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Role description

HEALTH EDUCATION PROGRAM COORDINATOR

NORTH EAST MEDICAL SERVICES logoNorth East Medical Services
TypeFull-time
SeniorityJunior
Salary$70,720–$79,040
LocationSan Jose, CA
Posted9/8/2026
Operations

The Health Education Program Coordinator manages and implements health education programs, develops community education and outreach activities, and counsels patients.

ESSENTIAL JOB FUNCTIONS:

  • Develops, implements, coordinates, and evaluates bilingual health education programs and activities on preventative health care, chronic disease management, Western medicine, and other related topics
  • Develops curricula, toolkits, health education programs and materials
  • Provides group class and/or one-on-one health education services to members and the general public
  • Acts as primary liaison with appropriate community agencies and schools to establish, promote, and carry out community education and outreach programs
  • Manages Health Education centers
  • Counsels patients on a variety of subjects such as diabetes, hypertension, asthma, smoking cessation, substance abuse, teen health, Hepatitis B, preventive cancer screening and immunization, etc.
  • Coordinates with clinical departments to develop multilingual educational material
  • Reviews translations of materials for accuracy and appropriateness
  • Researches grants and funding opportunities, and assists in writing grant proposals
  • Collects, tabulates, analyzes program data, and prepares reports
  • Works collaboratively with Administration and Project Management Department, and provides support in health information projects such as activity schedule, newsletter, informational displays, flyers posters, staff bulletin, community health events, etc.
  • Travels to NEMS’ clinic site to conduct programs and events
  • Supervises summer interns and volunteers and assists in implementing education activities for the Health Center Week
  • Provides day-to-day operational support to Health Education Assistants including scheduling, training, and guidance; acts as a liaison to communicate updates or concerns to Health Education Manager as needed
  • Supports walk-ins and provider referrals to Health Education
  • Administers Remote Patient Monitoring assignment, monitoring, tracking and calls
  • Calls outreach lists tied to organizational goals and PIP measures, as needed
  • Assists with ad hoc outreach lists (e.g., health plan initiatives or incentive programs that require patient outreach), as needed
  • Covers and rotates to other sites as required
  • Performs other job duties as required by manager/supervisor

QUALIFICATIONS:

  • Bachelor’s degree (degree in public health or related field preferred).
  • Health & Wellness Coach Training completed by a NBC-HWC-approved program or ability to obtain it within 6 months of first available training date is required
  • CHES certification preferred
  • Two years’ experience in community health education, health communication or related field preferred
  • Prior experience in program planning, design and implementation that incorporates evidence-based strategies and cultural competency
  • Experience with formative research or program evaluation preferred
  • Prior experience working with the underserved, immigrant, low-income and/or Asian communities preferred
  • Current documentation of Basic Life Support is required

LANGUAGE:

  • Must be fluent in English (reading, writing, and speaking)
  • Must be fluent in Chinese: Cantonese and/or Mandarin (reading, writing, and speaking)

STATUS:

This is an FLSA Non-exempt position.

This is not an OSHA high-risk position.

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Company info

NORTH EAST MEDICAL SERVICES logo

NORTH EAST MEDICAL SERVICES

North East Medical Services (NEMS) is one of the largest community health centers in the United States targeting the medically underserved Asian population. Based in San Francisco, the non-profit community health center offers comprehensive health care services to a variety of patients, a majority of whom are uninsured or low-income. NEMS offers linguistically-competent and culturally-sensitive health care services in many languages and dialects, including Cantonese, Mandarin, Toishan, Vietnamese, Burmese, Korean, French, and Hindi. NEMS operates several clinics throughout the San Francisco Bay Area, spanning three counties. Our main clinic is located at 1520 Stockton Street in Chinatown/North Beach; with additional clinics in San Francisco's Portola, Visitacion Valley, Richmond, Tenderloin and Sunset districts; as well as Daly City and San Jose. NEMS employs over 700 health care and clinical support professionals and serves over 70,000 patients each year.

Founded1968
HQSan Francisco, US
Size506 employees
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