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Role description

Residential Counselor, Clarendon

PINE STREET INN INC logoPine Street Inn
TypeFull-time
WorkplaceOn-site
Salary$43,680–$62,400
LocationBoston, MA
Posted9/8/2026
Customer Success

Description:

SCHEDULE: 40 hours per week; Sunday-Thursday, 4pm-12:30am

Pays $21.40 - $30 per hour DOE (Salary ranges provided are based on relevant experience and skill set)

Plus $2.00 (shift differential pay) for every hour worked between 11:00pm – 7:00am

LOCATION: 140 Clarendon Street, Boston

SUMMARY OF THE POSITION:

The Residential Counselor will provide an evening presence, doing regular rounds throughout the building, being available to tenants as necessary, assisting with regular daily tenant wellness checks, observing and upholding the rights of tenants, overseeing occupancy agreement and house rule compliance, setting limits when appropriate, and providing crisis intervention as necessary. Counselors will contribute to the physical upkeep of the building by noting any housekeeping or maintenance issues that arise during their shift, resolving these problems where possible, and forwarding concerns to appropriate staff for later resolution when necessary.

Occasional daytime availability will be required for trainings, meetings and other obligations. This person will be an important member of a team, which has as its goal assisting our tenants to achieve the very highest possible quality of life.

Requirements:

EDUCATION/TRAINING:

  • High School Diploma or equivalent· Computer literacy, proficient with Microsoft Word, Outlook, Excel

PREFERRED:

  • College degree

KNOWLEDGE/EXPERIENCE:

  • Ability to work well with a diverse population.
  • Excellent communication, interpersonal, and observational skills.
  • Strong writing skills, ability to document observations
  • Experience working with people with active and untreated mental illness including substance use disorders

PREFERRED:

  • Prior experience in residential management, direct service with people with behavioral health challenges
  • Experience working with people who have been homeless
  • Familiarity with Harm Reduction approach to working with people with Behavioral Health challenges.
  • Experience using crisis intervention.
  • Knowledge of substance use disorder issues and of mental illness
  • Bilingual

Relevant archetypes

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Company info

PINE STREET INN INC logo

PINE STREET INN INC

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless individuals in Greater Boston. Pine Street Inn welcomes nearly 2,000 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and into permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.

Founded1969
HQBoston, US
Size506 employees
Unlock human wisdom
ThesisTermsPrivacy
Industry
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