Role description
Business Operations Associate (Sales and Sales Ops Focused)
Dimension- Must be a U.S. citizen, lawful permanent resident, or protected individual such as an asylee or refugee in compliance with ITAR (International Traffic in Arms Regulations) / EAR (Export Administration Regulations) regulations
- This position is intended to be a Sales and Sales Operations focused training program to be “the jack of all trades” that deeply understands our business model, with a focus of sales and customer success responsibilities
- TLDR for this role: this is intended to be a sales-focused early career role for to learn all the aspects of the business
- The most immediate responsibility is to become a successful Account Executive. Once you have mastered that role, further development is not limited to the sales org
- We are looking for an individual that can remember and establish deep relationships with both the customers and providers of our business, and understand how to make a market to match supply and demand
- Price quote orders big and small, and understand what makes a facility/provider market-competitive
- Source and onboard new providers for underserved markets/ waste streams
- Understand and improve our software, including our AI models
- You can typically work from home in early mornings, and communicate to office around 10-11 AM to overlap with your teammates for the rest of the day. You are splitting the morning shifts with another coworker, so you only need to do the mornings 2 days a week- A positive attitude, a collaborative spirit, and a strong desire to achieve their goals
- Based in San Francisco and able to work from the San Francisco office (downtown right outside the Montgomery BART station) 4 days a week
- Strong technical skills; good with learning new tools
- Preferred previous work experience in the following field: working as a broker or middleman, sales and trading, customer success for complicated products
- High attention to detail, and trainable to learn new process
- TLDR for the ideal candidate: a hardworking self-starter with a “trader mindset” and cares to craft salesmanship. Someone that thrives/ loves to a) make a market and close deals; b) communicate with strangers and deeply cares about your customers/ providers via phone calls, text, and emails; c) great with technology
- Self-motivated and have a stellar work ethic. You can probably expect 50-60 hour work week weekly, in order to ramp up properly
- Early career role. Ideal for graduates with 1-3 years of full time work experience
- A hustler: strong drive and flexibility to learn anything, start anything, and scale up anything
- The best candidate is someone that wants to win deals as a salesperson but also understand that for a logistics company like Dimension, a major part of customer experience is about implementing orders