Technical Delivery Leader

AVP, GenAI Technical Delivery Leader

Onsite - Fort Wayne, Indiana

We are seeking a dynamic and visionary AVP Solution Architect to lead engagement with a global innovator biopharma client. This leadership role combines strategic delivery oversight, client engagement, innovation incubation, and account growth.

The ideal candidate will bring deep expertise in commercial analytics, a passion for innovation, and a proven track record of applying AI technologies to solve complex business problems. You will be responsible for building and managing a high performing team across India, Kosovo and the US, delivering cutting-edge analytics and AI solutions, and acting as a thought leader to shape and elevate our client partnership. This role requires specialized expertise in generative AI technologies, leadership capabilities, client relationship management, and insurance domain knowledge.

Key Responsibilities:

Functional Solutioning

• Engage with business stakeholders to understand end-to-end processes, pain points, and value drivers
• Translate business requirements into functional design specifications and architecture blueprints
• Design process-led solutions leveraging modern data, analytics, and AI capabilities
• Act as the primary interface between business users, data/engineering teams, and platform architects
• Drive innovation and thought leadership in the application of generative AI within the insurance industry

Technical Architecture & Design

• Define the target state architecture across application, data, and integration layers
• Create logical and physical architecture diagrams aligning with enterprise standards
• Evaluate and recommend technology stacks (e.g., AWS, Snowflake, etc.) suited to business needs
• Ensure scalability, security, and interoperability across all components of the solution
• Drive design reviews, ensure adherence to architecture governance, and manage technical risks
• Deep expertise in Generative AI technologies and large language models (LLMs) on AWS platform
• Hands-on experience with Retrieval Augmented Generation (RAG) architectures
• Strong knowledge of vector databases and vector search technologies
• Experience with knowledge graphs and graph-based AI applications
• Familiarity with AI agents and autonomous systems
• Understanding of prompt engineering and LLM fine-tuning techniques

Delivery & Governance

• Lead and manage the Generative AI Center of Excellence program, ensuring alignment with client business objectives and industry standards
• Oversee the end-to-end delivery of GenAI solutions, from conceptualization to implementation and ongoing optimization
• Collaborate with delivery teams during build and implementation to ensure architectural integrity
• Define reusable frameworks, reference architectures, and best practices for functional and technical integration
• Mentor cross-functional teams and contribute to building solutioning capability within the organization
• Exceptional client communication and relationship management abilities
• Ability to translate complex technical concepts into business value for non-technical audiences
• Provide regular project governance updates and strategic insights to client leadership

Minimum Qualifications:

Functional Competence

• Strong understanding of business processes across Insurance Domain
• Understanding of insurance business processes and workflows
• Knowledge of insurance data structures and regulatory requirements
• Experience applying AI solutions to insurance use cases (underwriting, claims, customer service)
• Awareness of industry-specific challenges and opportunities for GenAI adoption
• Experience in process mapping, value-stream design, and identifying automation or analytics opportunities.
• Proven ability to align business outcomes with technical enablers.

Technical Expertise

• Hands-on knowledge of modern cloud and data platforms (Azure, AWS, GCP)
• Proficiency in architecture tools (e.g., ArchiMate, Lucidchart, PowerDesigner, Visio)
• Working knowledge of APIs, microservices, data integration, and application design principles
• Exposure to data engineering, AI/ML pipelines, or BI/reporting architectures is a plus

General Skills

• Strong analytical thinking, problem-solving, and communication skills
• Ability to work with senior stakeholders and drive consensus across business and technical teams
• Relevant years of experience in architecture or solutioning roles

Why join?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter .
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on afoundation of integrity and inclusion - allow your ideas to fuel progress.
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters - Up.