Internal Operations Coordinator

About Good Game Family:

Good Game Family is a 501(c)(3) nonprofit gaming organization focused on community, esports, education, healthy gaming, and mental wellness. We are building programs, events, partnerships, and community spaces that use gaming as a positive force for connection and impact.

About the Role:

Good Game Family is looking for a volunteer Internal Operations Coordinator to help keep the organization organized, accountable, and moving.

This role is focused on internal systems, task tracking, follow-up, onboarding support, and helping leadership see what is moving, what is blocked, and what needs attention.

This is not a passive title. We need someone who can help create structure, follow through, and keep the team organized without needing to be chased constantly.

Responsibilities:

• Help manage internal task tracking in Monday.com
• Support weekly department updates and accountability check-ins
• Track blockers, overdue tasks, missing owners, and unclear next steps
• Help keep internal boards, trackers, and staff records organized
• Support volunteer onboarding and offboarding processes
• Help document simple SOPs and internal workflows
• Assist with meeting notes, follow-ups, and action items when needed
• Help leadership identify what needs attention or decision-making
• Work with department leads to keep updates clear and consistent
• Help improve internal communication and team structure over time

Ideal Fit:

• Organized and reliable
• Comfortable with task management tools like Monday.com, Asana, Trello, ClickUp, Notion, or similar
• Good at follow-up and keeping details from slipping through the cracks
• Able to communicate clearly and professionally
• Comfortable working with volunteers and nonprofit leadership
• Interested in gaming, community building, esports, education, or nonprofit work
• Able to help create structure without overcomplicating things
• Consistent enough to provide weekly updates and help keep systems moving

Time Commitment:

Estimated 3 to 5 hours per week, flexible schedule.

• This is a volunteer role, but it is an important internal leadership support position. The right person will help Good Game Family build stronger systems, reduce bottlenecks, and keep the organization moving as we grow.