Role description
Desktop Tech - Three Days a Week
Longi EngineeringNYC based Microsoft Partner is looking for a desktop tech for a 3 month contract. This is an onsite position 3 days a week at a legal client of ours in downtown manhattan. You must have 4+ years experience working in enterprise environments. This jobs requires a drug and background test.
Duties
- Assist in enrolling end user mobile devices (iPads and iPhones) into Intune or AirWatch
- Provide end user support as part of an exchange online migration
- Assist end users with help desk issues
- Document incidents, resolutions, and procedures accurately to ensure knowledge sharing and continuous improvement.
Skills
- Proven experience in technical support roles with a focus on desktop support and help desk operations.
- Strong knowledge of computer hardware components and troubleshooting techniques.
- Experience with an MDM tool either Intune or AIrWatch
- Experience supporting mobile devices such as iPhones and iPads
- Experience supporting end users in Windows 11 environments
Please email your resume and hourly rate.
Pay: $40.00 - $45.00 per hour
Work Location: In person