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Role description

Part Time Evening Direct Care - ITR Elmwood

CENTERBOARD INC logoCenterboard Inc
TypePart-time
WorkplaceOn-site
Salary$45,760
LocationLynn, MA
Posted8/25/2026
Customer Success

Position Summary – Direct Care Staff (Intensive Treatment Residence)

Direct Care staff at Centerboard are vital members of each youth’s treatment team. You’ll play a key role in maintaining a safe, structured, and trauma-informed environment while supporting youth through daily routines, emotional challenges, and skill development.

You’ll actively teach healthier coping strategies, respond to crises, and model positive behaviors. Staff are expected to engage with youth compassionately, maintain detailed documentation, and help foster a safe, clean, and supportive living environment. The hours for this position are: Sunday & Monday 4:00 PM - 12:00 AM; Friday & Saturday 3:00 PM - 11:00 PM.

Key Responsibilities

  • Support Daily Living: Supervise and assist youth with activities including transportation, medical appointments, school, therapy, and life skills.
  • Documentation (50% of the role): Complete daily logs, incident reports, progress notes, and required program paperwork.
  • Youth Engagement (35% of the role): Build healthy relationships, lead group and 1:1 sessions, and participate in daily activities.
  • Crisis Response: Apply de-escalation and behavior management techniques as trained.
  • Advocacy & Coordination: Participate in treatment meetings, maintain awareness of Individual Behavior Support Plans (IBSPs), and advocate for residents.
  • Facility Oversight: Maintain cleanliness, conduct room checks, plan and prep meals, and ensure safety protocols are followed.
  • Medication & Safety: Administer medications per MAP certification, complete random drug tests, and run fire drills as scheduled.
  • Team Communication: Relay information across shifts, utilize the On-Call system for support, and report concerns promptly.
  • Training & Compliance: Attend required trainings and track training hours in accordance with program and licensing standards.

Qualifications & Competencies

  • High School Diploma required; college coursework or a degree is a plus.
  • Experience working with youth or in a residential setting strongly preferred.
  • Strong communication, organization, and relationship-building skills are essential.
  • Must have a valid driver’s license, clean driving record, and be willing to use a personal vehicle when agency vehicles are unavailable.
  • Must pass an initial competency evaluation and participate in ongoing training and professional development.
  • Committed to fostering healthy connections with youth and upholding Centerboard’s values of culture and belonging.

Additional Notes

  • This is a safety-sensitive position due to driving and medication responsibilities.
  • Staff may be asked to support other Youth Service programs during emergencies or staff shortages.
  • Schedule flexibility is important, including the possibility of extended shifts.

Relevant archetypes

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Company info

CENTERBOARD INC logo

CENTERBOARD INC

Transportation Management Simplified

Centerboard enables shippers to manage their supply chains more effectively. Centerboard's real-time data and visibility into how goods move can make shipping more cost-effective, efficient, and sustainable - and change the way business operates. WIN’s open market model supports truckload (TL), less than truckload (LTL), intermodal and bulk transportation options while providing the automation of a transportation management system. Shippers can continue using their existing carriers while gaining access to additional capacity through the over $2 billion network of WIN/Odyssey carriers and brokers, and the spot market. The result is productivity improvements, real time metrics and savings.

Private company
Founded2012
HQDanbury, United States
Size501–1,000 employees
Unlock human wisdom
ThesisTermsPrivacy
IndustryTransportation, Logistics, Supply Chain and Storage
Tech stackcensus, google-signin, filemaker, google-docs, employee-navigator, thrive, homebase, docusign, elearning-lms, elm

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