Role description
Webcast Event Producer - Part-time
GlobalMeetThe PART-TIME Webcast Event Producer role supports the web products for our customers. It facilitates high level professional event programs, conducts advanced record sessions, and provides advanced consulting and program management services. This role is key to successful Fortune 100, 500, and 1000 event calls especially when a web component is utilized. This is a fully remote role.
Hours of work - flexible hours based on the scheduled events. Primary support hours are Mon - Fri between the hours of 7:00am ET to 6:00pm ET. Hourly rate - $23.00
This is NOT an on-site role. You must supply your own equipment. See below for specifications.
Job Responsibilities:
- Utilize our Webcasting tools to deliver our live webcasting services
- Support the client through the delivery of their webcast event
- Ability to diagnose and troubleshoot technical issues
- Properly escalate issues to appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure all issues are properly logged through internal communication tools
Qualifications:
- Proven work experience in any of the following: virtual event production, video production, recording studio experience and technical support.
- Proficient with Windows/Linux/macOS environments
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and troubleshoot basic technical issues
- Familiarity with remote desktop applications, Slack, TEAMs
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal in English
- Excellent attention to detail
This role requires that you supply your own equipment. The minimum specifications are listed below:
Hardware - PC or Mac Note: Your computer must be plugged in and have a sound card with speakers and a monitor with 1024x768+ resolution support
Operating System - Windows 11, Windows 10, Windows 8.1 Pro or newer, MacOS 10.14 or newer
Processor (CPU) - Intel Core i5 3.0GHz or better
Memory (RAM) - 4GB
Browser - Current or previous 5 versions Google Chrome
Internet Speed - A dedicated and wired high-speed internet connection of 3 Mbps or better (upload and download)
GlobalMeet is proud to be an equal opportunity employer. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
GlobalMeet requires a Non-Disclosure, Non-Solicitation, & Inventions Ownership agreement be signed at hire.
For individuals that need additional assistance at any point in the application and interview process, please email HR@globalmeet.com.
Who We Are
GlobalMeet webcasts, webinars, virtual events, and training solutions engage audiences at scale. Before, during, and after important moments when your message matters™, our experienced event professionals plan, design, implement, and optimize all the technical details for you to ensure reliable and secure multimedia communications anywhere in the world.
With over 25 years of experience in the webcasting and virtual events space, GlobalMeet's team of event experts provide a level of unmatched professionalism to your event. From Investor Days and Product Launches to Business Continuity and Thought Leadership, we'll make sure your event is a success regardless of industry of audience.
Visit our website at www.globalmeet.com.
GlobalMeet webcasts, webinars, virtual events, and training solutions engage audiences at scale. Before, during, and after important moments when your message matters™, our experienced event professionals plan, design, implement, and optimize all the technical details for you to ensure reliable and secure multimedia communications anywhere in the world.