Accounts Receivable Supervisor/Manager

Who We Are

GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

Ready to lead where billing meets the customer experience? As our Accounts Receivable Supervisor/Manager, you won't just "send the invoices"-you'll make sure every customer is billed right the first time and every dollar we earn makes it to the bank. You'll lead a team of Accounts Receivable specialists, own the billing cycle, and help drive the collections that keep our cash flowing.

This is a true player-coach role. You'll roll up your sleeves on complex accounts and escalations while coaching your team to deliver accurate, on-time billing at scale. You'll work side-by-side with our Senior AR Manager and partner with Sales, Customer Success, and Billing Systems to keep quote-to-cash clean in a fast-growing, private-equity backed SaaS and field technology company.

Join us if you're excited to roll up your sleeves, build a billing operation that scales, and make your mark on a company that's moving industries forward.

What You'll Lead

Billing Operations

• Own the monthly billing cycle in NetSuite and Zone Billing-subscription, usage, hardware, and one-time charges
• Review and approve invoice runs, credit memos, and billing adjustments before they go out the door
• Keep quote-to-cash clean; make sure new deals, upgrades, renewals, and cancellations flow correctly from Salesforce into billing
• Step in personally on complex accounts, billing disputes, and customer escalations

Workflow, QueuesSLAs

• Own the team's task management; assign, prioritize, and balance work across billing and AR so the right work gets done first
• Ensure customer SLAs are met for billing inquiries, disputes, and requests; monitor turnaround and step in before commitments slip
• Keep work queues clear and effectively managed, with real-time visibility into volume, aging, and bottlenecks
• Take on backlog head-on; delegate it, drive it down, and bring it to maintenance mode so the team stays ahead instead of catching up

Close, ControlsReporting

• Deliver billing and AR month-end close tasks, including AR subledger-to-GL and cash reconciliations
• Track and report the metrics that matter: DSO, aging, collection effectiveness, billing accuracy, SLA attainment, and credit memo trends
• Strengthen controls over billing and cash application; provide clean, audit-ready support for the annual audit

Team EnablementAutomation

• Uplevel the team through coaching; run 1:1s, set clear goals, and give timely, specific feedback
• Build capability; cross-train for coverage and create SOP playbooks so the team scales without heroics
• Partner with Systems experts on NetSuite, Zone Billing, Salesforce, and Versapay enhancements, testing, and automation
• Chase billing errors to their root cause and fix them upstream, not just on the invoice

What You Bring

• Experience: 5+ years of progressive billing and/or accounts receivable experience, including 2+ years leading a team; subscription or SaaS billing strongly preferred
• Technical: Strong grasp of subscription billing (proration, usage, renewals, sales tax), AR reconciliations, and collections best practices, plus Excel chops
• Systems: NetSuite required; plus any of Zone Billing/SuiteBilling, Salesforce, AR automation or tax (Numeral) is a plus
• LeadershipMentorship: Passionate about developing people; clear communicator who sets crisp standards, builds review rhythms, and stays calm and accountable when the billing cycle crunches
• Customer Focus: Comfortable having tough billing and collections conversations with customers and internal partners-firm, fair, and solution-oriented
• Mindset: Pursue constant improvement, take ownership, be curious, and execute sound judgment even when things are ambiguous

How We Work

• Hybrid rhythm: In-office Monday–Thursday at our North Scottsdale HQ; Friday flexible
• Pacepartnership: Fast pace, rapid growth, collaborative with high accountability; we value builders who make things simpler, faster, safer
• Growth: PE-backed environment with room to scale your scope and impact

Benefits

• Health benefit plans to suit your needs (Health, Vision, Dental)
• 401(k) retirement plan with company contribution
• Various other benefits to choose from (EAP, FSA, HSA, Life, STD, etc.)
• Flexibility to be present for both work and personal life
• Time off includes self-managed PTO, 9 Company Paid Holidays, Quarterly GPSI Cares Days
• Company sponsored refreshments, snacks and periodic lunches
• Cross team collaboration where we have each other's back