Sales Executive

Role Overview:

We’re looking for a driven, relationship‑oriented Sales Executive (SE) to help expand Relentless Solutions’ footprint across the Miami, FL and Greensboro, NC regions. Relentless Solutions serves small and mid-sized B2B businesses who rely on us to be their dependable technology partner.

This role is 100% focused on new business. The SE role is accountable for new sales, from prospecting and qualifying new opportunities to building trust with decisionmakers to closing deals.

If you’re energized by ‘hunting’ and great at simplifying technical concepts, this is the place for you.

Core Responsibilities:

PROSPECTING

• Identify and prospect potential clients, understand their IT needs, and present suitable solutions
• Qualify opportunities based on desire, timeline, budget, and organizational fit.
• Stay informed about industry trends, competitors, and market conditions to identify new opportunities and potential threats

SALES STRATEGY & CLOSE RATES

• Develop and implement effective sales strategies to achieve revenue targets and expand the customer base for IT services.
• Build and maintain strong relationships with clients, understand their business challenges, and provide tailored IT services
• Deliver compelling sales presentations, proposals, and demonstrations to showcase the benefits of IT services.
• Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements. Close sales deals effectively.
• Provide regular reports on sales activities, progress, and forecasts to the management team.

CUSTOMER HANDOFF

• Collaborate cross-functionally to ensure seamless delivery of IT services and customer satisfaction.
• Gather and analyze customer feedback to improve service offerings and enhance customer satisfaction.
• Deliver a seamless handoff to Service to ensure new clients feel confident and supported

Key Performance Indicators (KPIs)

Prospecting:

• Number of new leads
• Number of meetings scheduled

Close Rates:

• Number of opportunities converted to a closed won deal
• New sales revenue

Customer Handoff:

• Number of customers retained through onboarding

Qualifications & Experience

REQUIRED

• 3+ years of experience as a Sales Executive in SaaS or IT services industry
• Strong communication, organization, and problem-solving skills
• Strong understanding of IT solutions and services.
• Comfortable working with CRM systems and internal tools
• Willingness to travel for required meetings and presentations.

PREFERED

• Experience growing an MSP
• Can translate technical concepts into straightforward business value without jargon.
• Stay organized, disciplined, and proactive — opportunities never fall through the cracks.
• High emotional intelligence and relationship-building ability

What Success Looks Like

• A growing pipeline of qualified opportunities each month
• Healthy activity levels: prospecting, outreach, and booked meetings
• Consistent closing of new MSP service agreements that align with our ideal customer profile
• Strong relationships built on trust, honesty, and consultative value
• Smooth, confident handoff to our Account Management team after the deal is won
• A want to help build a sales department from the ground up and be a foundational part of its success

Salary OTE: $135-162k