Role description
Workforce Coordinator
careerswift.aiBilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care.
Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers.
ABOUT THE ROLE
We are looking for a Workforce Coordinator to support staffing coordination and day-to-day workforce operations. You will help coordinate schedules, track staffing needs, communicate with teams, and support coverage across the organization.
WHAT YOU WILL DO
Coordinate employee schedules and staffing requests
Monitor staffing needs and help identify coverage gaps
Communicate schedule updates and staffing information to employees and managers
Maintain accurate workforce and scheduling records
Track attendance, availability, and schedule changes
Follow up on staffing requests and operational needs
Support managers with routine workforce coordination
WHAT WE ARE LOOKING FOR
Previous experience in workforce coordination, scheduling, operations, administration, or a similar role
Strong organization and attention to detail
Good communication and follow-up skills
Ability to manage changing priorities and scheduling needs
Comfortable working with spreadsheets and scheduling systems
Strong problem-solving and coordination skills
Comfortable working independently in a remote environment
Reliable internet connection and workspace
Legally authorized to work in the United States
NICE TO HAVE
Previous workforce management or scheduling experience
Familiarity with workforce management or scheduling software
Experience coordinating employees across multiple locations or teams
Background in food service, hospitality, retail, care, or other multi-location businesses
COMPENSATION
$45,000–$60,000 per year, depending on experience and qualifications.
HIRING PROCESS
Application Review → Initial Conversation → Interview → Offer
EQUAL OPPORTUNITY
Bilgewater Group is an equal opportunity employer. We are committed to providing a workplace free from discrimination and value a diverse team with different backgrounds, experiences, and perspectives.
Salary Range: 45,000 - 60,000 USD (gross, annually)