Marketing Specialist

About Inbox Health
Inbox Health directly addresses one of the fastest-growing problems in healthcare: the challenge of patient billing. Built for billing teams, Inbox Health automates patient billing and patient payments and modernizes the patient support experience. Inbox Health improves patient engagement by providing clear medical bills immediately after service, choice of payment methods and communication channels, and fast, empathetic AI-powered support through the phone and live chat. By improving the patient experience, billers see an increase in profitability, cash flow, and collection speeds. With Inbox Health, billing teams report a 60% increase in collection speeds in the first 60 days. Inbox Health provides billing teams an automated, streamlined platform that saves time, reduces paper statement costs, and results in fewer patient phone calls. Inbox Health currently serves over 3,400 healthcare practices and more than 4 million patients a year. Headquartered in New Haven, Conn., Inbox Health was recently named to the Inc. 5000 list of fastest-growing private companies in America.

About the Role

We are looking for a Marketing Specialist to support and execute across our marketing function with a strong emphasis on events and brand-building initiatives. This is a high-impact role on a lean team where you will own the coordination and execution of our conference strategy while also contributing to broader marketing efforts across digital channels, communications, and automation.

This role is ideal for someone who enjoys both structured execution (events, logistics, coordination) and creative problem-solving (campaigns, messaging, AI-driven marketing).

Responsibilities

Events Marketing

• Own end-to-end coordination of conferences and industry events (pre, during, and post-event execution)
• Partner closely with the Sales team to align event strategy with pipeline and revenue goals
• Manage logistics including vendor coordination, booth setup, travel planning, and on-site execution
• Track and report on event performance (leads, pipeline influence, ROI)
• Support and help scale our external learning sessions (webinars, industry education, thought leadership events)
• Continuously improve our events playbook - identifying opportunities to increase impact and efficiency

Marketing & Growth

• Support digital marketing initiatives including email campaigns, content distribution, and website updates
• Assist with communications and brand messaging across channels
• Partner cross-functionally with Sales, Customer Success, and Product to support marketing needs
• Explore and implement new tools and automation (including AI) to improve marketing workflows and output
• Help test and iterate on new growth initiatives

Qualifications

• 2+ years of experience in marketing, events, or a related field
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Detail-oriented with a bias toward execution and follow-through
• Strong communication skills - both written and verbal
• Comfortable working cross-functionally in a fast-paced environment
• Interest in technology, automation, and AI-driven tools
• Experience with events, conferences, or coordination is a strong plus
• Experience in healthcare or working with medical billing organizations is a plus but not required