Ray Nakada

Own the amptalk agent end to end, an AI copilot that drafts prospect communication and books meetings with human approval built in. Rebuilt the AI system by replacing a monolithic prompt with a dynamic, semantics-driven architecture, wrote the eval suite, and built agent loops. Repositioned the product from a narrow email agent to a broader platform integrated into Gmail and Outlook, featured in Nikkei. Achieved 40+ enterprise prospects engaged, 10+ existing customers in free trials, and 85% completion on core workflows.

Took some time to tinker away on some ideas I had & invest in my own growth

Owned the consumer data-sharing platform for external-account connectivity and data aggregation, covering backend APIs and frontend. Scaled the platform to 100K+ new users monthly by integrating with other Capital One systems. Cut the platform error rate from 10% to 0.7% through investigation and vendor routing. Lifted NPV $3M annually by setting clear product boundaries and determining which features all customers would use.

First PM at an embedded-lending and capital-as-a-service platform, owning underwriting, capital markets, and payments end to end. Automated the full underwriting flow, cutting costs 27% and lifting approvals 10%. Operationalized capital markets workflow, reducing processing from 2.5 days to 1 day. Led partner integrations including a 3-way issuing-bank integration for white-label charge cards, growing partner volume 14% and revenue 8%. Designed REST and GraphQL APIs reaching 95% automation at 99% uptime.