About
Intercom
The only helpdesk designed for the AI Agent era
Fin is an artificial intelligence software company that develops AI-powered customer experience and customer service agents for businesses. The company’s core product is an AI customer agent that can answer questions, resolve support requests, process transactions, and perform operational tasks on behalf of businesses. The platform combines proprietary AI models, workflow automation, knowledge management, and system integrations to provide responses grounded in company-specific information and customer context. Fin also offers solutions for customer service operations, inbound sales engagement, and e-commerce interactions. Its platform can access customer data, interact with third-party applications through APIs, execute workflows, and automate routine customer-facing processes. In addition, the company provides tools for monitoring, optimizing, and managing AI agent performance, enabling businesses to scale customer operations with reduced manual effort.
Formerly known as INTERCOM, t