Sep 2022 โ Present ยท San Francisco, California, United States
You can't force culture; but you can grow it.
People+Culture helps leaders and workplaces of the startup companies and tech firms build the culture of wellbeing so both people and businesses can grow together sustainably.
Through 1:1 coaching, team coaching, workshops and training, we help you cultivate emotional intelligence, resilience, and psychological safety for yourself and your organization.
May 2019 โ Sep 2023 ยท San Francisco Bay Area
Compassion Cultivation Training (CCT) is an 8-week educational program designed to help you improve your resilience and feel more connected to othersโultimately providing an overall sense of well-being.
The CCT course, developed by a team of contemplative scholars, clinical psychologists, and researchers at Stanford University, combines traditional contemplative practices with contemporary psychology and scientific research on compassion. Preliminary research suggests that CCT and similar programs can increase self-compassion and self-care, and reduce stress, anxiety, and depression. Through instruction, daily meditation, mindfulness, and in-class interaction, you can strengthen the qualities of compassion, empathy, and kindness. Classes meet weekly for 2 hours and daily guided meditation home practice is assigned.
Learn how to train your mind to intentionally choose compassionate thoughts and actions and develop skills that help you relate to othersโand yourself.
Apr 2019 โ Present ยท San Francisco Bay Area
Search Inside Yourself guides participants through a 2-day, retreat-like experience that combines emotional intelligence, mindfulness, and neuroscience to offer participants tools to bring out their best and most effective self. Through a combination of content and experiential exercises, the program helps people make real changes in their professional and personal life. More specifically, this hands-on course helps people become effective communicators, improve their decision-making skills, increase their resilience, and think more creatively.
Aug 2019 โ May 2024 ยท San Francisco, California, United States
MetaJun 2013 โ Sep 2022 ยท 9 yrs 3 mos
Internal Mindfulness Community Leader & Trainer
Oct 2017 โ Sep 2022
Mission: Cultivate the emotional intelligence and organizational well-being for the internal community at FB
โข Search Inside Yourself โข: Facilitated Search Inside Yourself Leadership training 17 times for ~300 employees at Facebook, reducing the stress level (-45%) and increasing the level of empathy within teams (+35%).
โข Compassion Cultivation Training โข: Facilitated ~100 hours of Compassion Cultivation training for employees at FB, receiving positive & extremely positive feedback from 85% of participants
โข Leader of Mindfulness@FB: Lead the internal mindfulness community since 2018 for various mindfulness programs (e.g. daily meditation, training, speaker series, book clubs, etc.) for the global internal employee community at Facebook
Program Lead, Mobile & Connectivity Partnership
Jun 2013 โ Sep 2022 ยท Menlo Park, CA, USA
Mission: Provide the first mobile experiences via Facebook to under-connected people through sustainable partnership with mobile network operators.
โข Strategic Planning & Operation: Lead all aspects of the mobile partnership programs throughout the entire lifecycle, contributing to ~225M incremental Monthly Active Users growth since 2015 with ~90 partners across 5 programs. Works include setting and driving the value proposition and goals for each program, implementing the program launches through scalable Go-to-Market processes, sustainable management throughout each program cycle through systems, and conflict resolutions with partner escalations.
โข Business Development: Lead as a thought partner and internal consultant to all partner managers in developing business cases and managing partner pipelines in each program. Launched and managed 28 internet.org cases, driving growth by 25M Monthly Active People in Latin America between 2015-18.
โข Team Lead for Organizational Health: Lead facilitating the team conversations about culture of the team and well-being of team members in the Mobile & Connectivity Partnership team of 120 people, improving the team work-life balance by 25% in 2019. Works include team training, team offsite planning & management, and the biannual team health index analyses for the leadership.
Manager, New iPhone Operation Management
AppleJul 2010 โ May 2013 ยท Cupertino
Mission: Streamline the global execution of new iPhone introductions through efficient operations & systems
โข Supply Demand Management: Managed the global demand forecasting and supply optimization for three iPhone models (iPhone 4, 4S, 5) from launch throughout life cycle for all channels (Apple Online Store, Retail Store, Resellers and 200+ carriers) to meet Appleโs financial goal for iPhones (e.g. FY12: 125M unit sales or $81B revenue). Owned analytics, everyday operations, and contingency planning, in collaboration with cross-functional teams (sales, finance, industrial design, product marketing, engineering).
โข Analytics: Led weekly demand analysis and presented forecast & market opportunities to then-COO (Tim Cook) and SVPs of Operations of iPhone business in 100+ countries to determine the most optimal supply allocation to maximize customer satisfaction and sales globally. Managed analytic models and systems for new iPhone launches to evaluate demand sensitivity and market opportunities.
โข Recognition: Awarded as the โBest Plannerโ in 2012 by Operations SVP (Jeff Williams) for strong performance
Product Marketing Manager - Windows Phone
Aug 2009 โ Jun 2010 ยท 1 Microsoft Way, Redmond, WA
Mission: Re-position Windows Mobile strategy with successful Windows Phone 7 launch globally
โข Product Positioning: Worked with product management for Windows Phone 7 product positioning regarding Windows Phone 7 launch campaign based on the qualitative/quantitative user research analyses across 8 key markets.
โข Product Launch: Planned and executed the launch campaign for Windows Phone 7 announcement at Mobile World Congress 2010, managing 3 agencies for creative development & production $150M budget globally.
Product Marketing Intern | Windows Mobile
Jun 2008 โ Aug 2008 ยท 1 Microsoft Way, Redmond, WA
- Developed and proposed the social media strategy for Windows Mobile core users by researching user retention issues.
Marketing Communication Manager
AppleOct 2002 โ Jun 2007 ยท Seoul, Seoul, South Korea
Mission: Bring the best product experience to people throughout the life cycle of the product
โข Brand Management: Led integrated marketing communications for various products (iPods, Macs, Mac OS and software), raising Apple brand awareness from 3% (2002) to 32% (2006) in Korean market.
โข Online Store Sales Strategy: Led cross-functional teams between Korea and Singapore to launch Apple Online Store in Korea, generating 150K visitors and surpassing the launch sales target by 55% on the day of launch.
โข Channel Management: Improved the in-store experience and stock management for 5 Apple reseller stores in major cities in Korea, increasing the revenue by $2.5M over 18 months.
โข Public Relations: Led press tours with Korean news media to MacWorld San Francisco from 2003 to 2007 to increase public awareness of Apple in Korean market; generated 200+ featured articles in major news media.
โข Developer Relations & Community Management: Led multiple local initiatives with Korean developers to improve Korean user experiences on Mac OS.
โข Recognition: Awarded as the โMost Valuable Playerโ in Apple Asia Pacific region by then COO Tim Cook for the efficient and creative marketing campaign management in Korea.