Akshay Ramakrishnan

Led end-to-end customer implementations spanning AI-powered store ordering and production planning for multinational grocers. Owned data integration strategy and analytics automation, reducing weekly reporting cycles from hours to minutes. Managed 2–4 concurrent enterprise engagements while architecting flexible data models to handle inconsistent customer systems.

Built operational infrastructure as design operations scaled from 50 to 300+ FTEs. Created Looker dashboards tracking product line KPIs, designed standardized workflows, and identified supply chain bottlenecks. Improved QC throughput by 25% and on-time delivery by 20% through process optimization and refined capacity forecasting.

Led enterprise software implementation workstreams for a health network with 14,000+ users across 40 facilities. Conducted inventory and gap analysis of payer portals across 32 markets, designing access management workflows. Coordinated offshore delivery teams and managed stakeholder communications across multiple concurrent engagements.

Scaled out operational infrastructure that included standardizing KPIs, establishing integrated data platforms, sourcing PEO vendors, and managing customer-facing interface development.