Mark S.

Melbourne, Australia0

Senior Strategy, Product & Operations Leader | Ecommerce & Marketplaces | Fintech, AI & New Ventures

My background spans business leadership, product development and commercial operations across financial services, technology and ecommerce. I’ve helped launch and run a retail private credit fund, led Australian operations for an international technology company acquired for US$80 million, and founded and run ecommerce businesses, including an online department store with more than 1,500 brands and approximately 600,000 products. I also design and build agentic AI systems that coordinate work across business functions, with defined workflows, decision rules and human oversight. Most recently, I was Head of Product Operations at ASX-listed fintech Butn and Head of Operations at Moneybox, its retail private credit fund. I helped take Moneybox from concept through public launch and into ongoing operations. At Butn, I also assessed technology platforms, negotiated with suppliers and developed new products and commercial partnerships, alongside improving internal systems and introducing practical uses of AI. At Galrie.com, the international art ecommerce business I founded, I designed, built and run a custom agentic AI system that handles substantial work across product data, content, marketing, storefront improvements and commercial analysis. It operates with human approval at key decision points. This sits alongside my experience with Shopify, Mirakl-powered marketplaces, merchandising, customer acquisition and international fulfilment. As Founder and CEO of Shopolla, I owned the P&L, worked with specialist developers on complex catalogue and API integrations, and established cross-border fulfilment. I also founded Marksson, a homewares brand that achieved a top 10 category ranking on Amazon in the US, and co-founded and ran Hyro Digital, an SEO agency. As Country General Manager at Weissbeerger, I led the Australian rollout of an analytics platform to more than 400 hospitality venues across four states. That involved working with CUB and AB InBev, venue operators, installation partners and an overseas technology team. I’m interested in working with founders and leadership teams to build new ventures, develop commercial opportunities and improve existing businesses, bringing together operating experience, commercial judgement and practical AI development.

AI Fluency

No AI stories yet

Nothing posted yet.

Experience

Founder

Galrie.com

Feb 2024 — Present · Melbourne, VIC

• Founded and launched Galrie, building an international ecommerce art business with customers across multiple countries and core markets in the US, Australia, UK and Europe. • Built and operate the business end to end, spanning brand and design, product and catalogue, storefront and UX, customer acquisition, retention, content, fulfilment and commercial operations. • Integrated and launched marketplace channels alongside the direct Shopify storefront. • Rebuilt the operating model around a custom AI-agent system that performs real work across product data, advertising, storefront optimisation, lifecycle marketing, content, imagery and commercial analysis. • Use AI coding and browser-operating agents to build workflows, solve operational and technical problems and continuously improve the business, with human approval controls around higher-risk actions.

Head of Operations

Moneybox

Sep 2025 — Sep 2026 · Melbourne, VIC

Moneybox is a retail private credit fund publicly launched by Butn in June 2026. • Played a central role in taking the fund from operating concept to public launch, coordinating product, operations, technology, legal, compliance, external service providers, investor communications and go-to-market workstreams. • Lead ongoing fund operations across investor onboarding, unitisation, distributions, reporting, portal operations, exception management and compliance processes, including regular liaison with the Responsible Entity. • Developed distribution strategy and partnership propositions, working across commercial positioning, investor communications and regulatory requirements. • Continuously improve investor and operating processes, translating issues and edge cases into clearer, repeatable workflows and product improvements.

Head of Product Operations

Butn

May 2025 — Sep 2026 · Melbourne, VIC

Butn is an ASX-listed Australian B2B fintech providing business funding, invoice finance and working-capital solutions. • Led vendor rationalisation, contract review and commercial negotiation across key technology and operational suppliers, materially reducing annual cost while improving service coverage. • Led the assessment and incubation of new financial-product opportunities, developing commercial and operating models, customer journeys and technology approaches, and testing build-versus-partner options to inform investment and prioritisation decisions. • Developed and presented a next-generation lending-platform strategy and led a global vendor assessment across onboarding, verification, data, decisioning, servicing, payments and communications, meeting extensively with specialist providers to evaluate build-versus-partner options. • Designed embedded-finance propositions for major platform and enterprise opportunities, working through customer journeys, eligibility, credit inputs, payment flows, servicing responsibilities and commercial models. • Led the product, commercial and operating workstream for a supply chain finance programme under an executed MOU with a leading international financial institution, announced to the ASX. Translated the opportunity into transaction flows, operating requirements, risk controls and implementation requirements while coordinating the legal workstream with external counsel. • Worked across the executive team, technology, risk, compliance, finance, legal, funding, sales and external partners, frequently acting as the connection point between commercial strategy and detailed execution.

Founder

StartupX

Sep 2023 — May 2025 · Australia

• Founded StartupX, combining premium digital assets with startup strategy, product development and new-venture opportunities. • Curated a portfolio of premium domain names and assessed opportunities to develop selected assets into standalone businesses or commercial concepts. • Developed venture concepts across market research, positioning, branding, product thinking and commercial models. • Built the StartupX brand and digital proposition, creating a professional platform for domain acquisition, venture support and collaboration opportunities.