Nikko Love

Built and now lead a 5-person platform team, mentoring 3 Staff-level engineers and setting roadmaps for architecture across engineering. Established golden paths for deploying services with Terraform, Helm, Argo CD, and GitHub Actions. Led the US and Canada multi-region expansion for data residency, which brought in hundreds of thousands of dollars in initial ARR. Doubled application performance and cut cost by 8x through right-sizing, database cleanup, and endpoint rewrites.

Built a remote development platform that every engineer adopted, bringing local setup under 5 minutes so new hires could work across multiple repositories in their first week. Migrated 19 services to Amazon EKS with no unplanned downtime and codified all AWS infrastructure in Terraform. Set company-wide patterns for CI/CD, observability, incident response, security, and compliance.

As the sole DevOps engineer, set infrastructure direction for 27 engineers across 3 teams. Owned infrastructure for several services across 3 product teams and kept the CI/CD pipeline and developer tooling running. Added auto-scaling to the shared Helm chart to handle traffic spikes and reduce costs during low usage.

Helped standardize Vault-based secrets management for Kubernetes and built the company's first Kubernetes cost dashboard to guide team-led right-sizing. Built BI infrastructure and Airflow deployment patterns that supported data-driven decisions. Drove SLI/SLO adoption across every service, improving alerting, incident response, and performance.