Jan 2026 — Present · San Francisco, California, United States
Built and launched a vertical AI platform for real estate development with 500 daily professional users. Used hybrid vector search over external legal ordinances and laws with agentic AI to support in-depth real estate feasibility analysis and development decisions. Designed the full web service from scratch and launched an iOS beta app.
Aug 2014 — Present · Cupertino, California, United States
Developed and oversaw statistical analysis software serving 15,000 users from 4,000 organizations in 119 countries. Integrated AI-powered automatic report generation in 2024 to extend the platform from statistical analysis to automated reporting. Expanded product delivery to mobile by launching iOS and Android apps in 2023.
Conducted customer lifetime value prediction and churn analysis for 800,000 users to support CRM marketing optimization. Applied causal inference and difference-in-differences to improve personalized promotion performance, finding that 70% of online promotions produced no long-term effects. Applied hierarchical modeling to conjoint analysis for quantitative customer research.
Graduate Program Director and Research Assistant Professor
Aug 2020 — Feb 2022 · Incheon, Korea
Directed graduate program and conducted research in quantitative marketing and customer analytics. Focused on causal inference methods and their application to marketing problems.
Assistant Professor
Aug 2017 — Jul 2020 · Incheon, Korea
Taught and conducted research in quantitative marketing, focusing on causal inference, customer analytics, and new product diffusion.
Ph.D. in Quantitative Marketing. Research areas include customer relationship management, customer analytics, new product diffusion, pharmaceutical industry new drub launch, TV home shopping, Video on Demand Service
Full-Stack DevelopmentStatistical Data AnalysisArtificial Intelligence (AI)Machine LearningWeb ApplicationsSoftware as a Service (SaaS)Mobile Application DevelopmentStatisticsSPSSData AnalysisRMarketing ResearchQuantitative AnalyticsStatistical ModelingQuantitative ResearchSTATA