Strategic account leader with 10+ years managing multi-million-dollar B2B SaaS portfolios and translating complex technical products into measurable customer ROI.
Jun 2021 — Apr 2025 · Columbus, Ohio, United States
Served as technical product expert for SaaS, machine learning, and AI offerings, translating complex product capabilities into actionable solutions. Managed revenue forecasts for government and commercial accounts and produced intelligence analysis reports integrating geospatial and open-source data.
Led analysis for a DoD task force and co-developed an interactive dashboard visualizing raw data for predictive analysis and situational awareness. Analysis portfolio included terrorist financing and transnational threat networks adjacent to financial-crime and AML domains. Established interagency relationships across intelligence agencies, DoD, and the State Department to close intelligence gaps.
Led a 6-person analysis team with all members earning Navy and Marine Corps Achievement Medals; directed 32 analysts as watch officer providing 24/7 operational support. Performed all-source analysis using Palantir, ArcGIS, and Google Earth.
GEOINT Professional Certification Imagery Analysis (GPC IA-II)
National Geospatial-Intelligence Agency
Issued Sep 2017
N
Course
GEOINT Professional Certification Fundamentals (GPC-F)
National Geospatial-Intelligence Agency
Issued Mar 2017
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Skills
Data AnalysisSoftware as a Service (SaaS)Adobe IllustratorR (Programming Language)Python (Programming Language)Intelligence AnalysisGeospatial IntelligenceMicrosoft OfficeMicrosoft WordFinanceCustomer ServiceStrategic Account ManagementAccount RetentionExpansion & UpsellC-Suite Stakeholder ManagementTechnical Training