Lois T.

Drove product discovery to identify customer pain points and led implementation of video transcription virtualization, expanding supported project duration by 200%. Led development of branded AI Actors video generation by integrating Google Veo3, enabling users to generate consistent AI avatars and locations. Steered core product through v1 launch and partnered with GTM and Customer Success to identify technical opportunities that reduced churn.

Founding engineer who architected and shipped the gohoken frontend from zero to MVP, achieving 90th-percentile web vitals and 215 guest check-ins in the first year. Owned growth initiatives including event search that drove a 42% increase in engagement and 4.3% conversion lift. Designed and implemented CI/CD pipeline with GitHub Actions enabling 110 production deployments.

Built and led the initial engineering team, overseeing hiring, onboarding, and technical direction. Led launch of NFT marketplace across iOS and Android. Implemented ERC2771 meta-transactions to enable gas-less minting for creators. Designed a universal design system for web, iOS, and Android to accelerate feature delivery and unify the cross-platform experience.

Created and managed the 2020 loyalty intern program, mentoring all participants to full-time placements. Led re-architecture of the entertainment platform for global rollout, introducing feature flags and localization to enable same-day market launches. Developed internal performance tooling that improved web vitals across benefits experience by 20%.