Richard Churchill
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Richard Churchill

London, United Kingdom0

Chief Cloud Architect and Strategy Advisor | Establishing and securing SaaS products | Growing DevSecOps capabilities

Chief Cloud Architect with 17 years building and scaling B2B SaaS platforms on AWS and Azure, specializing in DevSecOps, cloud strategy, and AI transformation for regulated industries.

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Projects
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Methods For Recording User Interactions With A Website
Patent US 10,498,842 for session replay technology
System for recording sessions of user interaction with websites for subsequent replay, enabling website owners to understand user behavior and increase revenue. Pioneered session replay market with innovative recording and playback capabilities.
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Methods For Analysing User Interactions With A User Interface
Patent US 10,331,221 for predictive user struggle detection
Co-invented with Juan Darte. System producing predictive models to analyze user interaction with websites and determine when users struggle to complete their intended journey. Enables prioritization of problems, quantification of revenue at risk, and automated intervention to increase success rates.
Experience
Wealth Dynamix
Interim CTO, Architecture, Engineering and Security Focused Roles
Wealth Dynamix
Mar 2021 — Present · Remote
Leading cloud architecture, engineering, and security transformation for a fintech CRM platform. Set strategy for generative AI propositions including MCP and Agents, embedding GitHub Copilot to achieve 5x productivity gains. Deployed multi-tenant and single-tenant SaaS on Azure using Infrastructure as Code, established DevSecOps practices from the ground up, and transformed on-premise business to cloud-based SaaS. Point of contact for customer CISOs on cybersecurity and compliance strategy.
SessionCam Ltd
Chief Product Officer / CTO
SessionCam Ltd
May 2009 — Aug 2016 · Greater Norwich Area, United Kingdom
Transformed CX analytics product to be 60% more efficient with user time and restructured engineering into cross-functional Scrum teams for predictable delivery. Introduced data science capabilities to maximize value and user efficiency. Established product vision and roadmaps aligned with client and internal stakeholder needs, bringing 5 innovations to market and creating IP positions. Spoke at 15 industry events across UK and abroad.
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CTO
SessionCam / ServiceTick
Jan 2008 — Apr 2015 · Norwich
Established and led engineering teams across front-end, data, operations, and core infrastructure. Evolved VOC and analytics products while managing governance and vendor selection for cloud and on-premise environments. Built strong security and compliance posture, created policies, and scaled out-of-hours support function. Grew the platform to support enterprise clients.
Norwich Union
Web Futures Technical Architect
Norwich Union
Feb 2007 — Dec 2007
Education
City College Norwich
City College Norwich
HND in Computing
Jan 1998 — Jan 2001
Credentials
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Course
RAG and Fine-Tuning Explained
LinkedIn
Issued Aug 2024
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Course
What Is Generative AI?
LinkedIn
Issued Jul 2024
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Course
Exam Prep: Microsoft Azure Fundamentals (AZ-900)
LinkedIn
Issued Mar 2021
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Course
Data Science Math Skills by Duke University
Coursera
Issued Feb 2017
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Skills
Web ServicesASP.NETJavaScriptWeb ApplicationsAgile MethodologiesSOASoftware EngineeringWeb DevelopmentVendor ManagementProduct ManagementBusiness Intelligence (BI)Data VisualizationData ScienceCompetitive AnalysisIntegrationSecurity
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