Jessica Lowry

Austin, TX, United States0

AI Transformation | Workflow & Collaboration Design: Helping companies fix their internal chaos so their employees don’t hate going to work every day.

Transformation strategist with 20+ years of consulting work across cybersecurity, banking, government and enterprise technology, focused on operating models, human-AI work design and measurable change. Founder of ENID Studio, a consultancy that helps organizations fix operational friction before they automate.

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Projects

Deprecated Human Podcast

Deprecated Human is a podcast and community exploring what happens when experienced, capable people are treated as obsolete by layoffs, hiring systems, workplace technology, and a rapidly changing economy. As creator and host, I interview people navigating long-term unemployment, career transitions, entrepreneurship, collective organizing, and new definitions of meaningful work. The conversations move beyond job-search advice to examine the systems shaping employment—from algorithmic hiring and AI adoption to worker protections, organizational change, and the decline of stable jobs. The project brings together personal stories, historical research, practical resources, and conversations about how we can create a future of work that values people rather than treating them as disposable.

The Life Design Workbook

Get ready to design a life that truly fits you! The Life Design eBook is your guide to crafting a future aligned with your values, passions, and dreams. Full of hands-on exercises, practical advice, and inspiring insights, this book helps you create the life you’ve always imagined—one step at a time.

Standards for Online Transparent Agency (STOA)

User-governed transparency protocol for contextual interpretation of social media

A 166-page technical specification covering architecture, governance, privacy and security requirements, a symbolic reasoning system, human-review protocols, schemas, a developer API and a validation framework. Currently being adapted as CRAE, an enterprise AI-governance system focused on decision transparency and auditability.

Exploration x Design Method Cards

This deck of 35 cards includes a collection of 18 methods for practicing self-guided learning. Each method is steeped in design thinking concepts that are used by designers, innovators and educators to support creative problem solving. Included in the deck are subjects to focus your exploration. These include: Nutrition, Biology, Psychology, Linguistics, Geology, Astronomy, Zoology and Sociology The objective is to enable you to use what's around you for self guided learning. You don't need any text books, worksheets or access to the internet. Each card guides you to use what's available at home and in your neighborhood. Expand your knowledge of the world around you and learn more about yourself through creative exploration.

Experience

Sociotechnical Systems & Organizational Designer

ENID Studio

Jul 2026 — Present · Austin, TX

Founded a human-systems consultancy that assesses how people, operations and technology must change together before organizations invest in automation or AI. Runs participatory assessments using stakeholder interviews, employee research, workflow mapping and technology analysis, then decides which work stays human, gets automated or gets AI assistance. Completed a three-week operations assessment for a 20-person manufacturer that turned into two funded workstreams: role design and operational technology selection for international expansion.

Founder & Principal — R&D Strategy and Design Research

Mindful Collective Studio

Aug 2024 — Present · Austin, Texas, United States

I work with startups and early-stage product teams that need to understand a problem, investigate an opportunity, or test an idea before making a significant investment. Bring me in when you have an idea for a product, service, feature, workflow, or business—but need evidence before deciding what to build. I combine design research, strategy, systems thinking, UX, and AI-assisted prototyping in Figma to turn early ideas into realistic concepts that customers, employees, or stakeholders can evaluate. I can help you clarify the opportunity, uncover risky assumptions, create and validate an interactive prototype, and develop a practical roadmap for moving forward. I also conduct mixed-methods research for organizations that know something isn't working but don't yet understand why. I connect what customers, employees, and stakeholders are experiencing to the larger business or service system, then translate the findings into actionable decisions. The goal is not another report that disappears into a shared drive. It is a clearer understanding of reality and a defensible next step.

Strategic Director

Stellar Elements / Amdocs Studio

Jun 2022 — Jul 2024 · Austin, Texas Metropolitan Area

Led participatory strategy, service architecture and transformation planning across enterprise environments. Developed a Strategic Frameworks Playbook and decision tools to align a 400-person studio after the Amdocs acquisition. Led service strategy for Etisalat's EASE autonomous retail initiative, including a service blueprint that connected customer journeys, technical integrations, vendor responsibilities and human oversight, and translated the model into a statement of work for a winning proposal.

Director of Design Research

Cision

Jul 2021 — Jul 2022 · Austin, Texas Metropolitan Area

Created Cision's first internal design-research capability during the consolidation of an acquisition-built platform ecosystem. Led a three-month assessment of the Media Insights service across Europe and the U.S., mapping analyst workflows to find friction, duplicated effort and selective automation opportunities. Facilitated a three-day alignment workshop that produced a phased transformation roadmap, and set up Voice of Customer, Customer Advisory Board and usability research programs.

Credentials

Honor or award

SXSW Eco Place by Design Finalist

SXSW Eco

Issued Oct 2013

Key to the Street was demonstrated as an early stage prototype along with other finalists.

Honor or award

Artist in Residence

Banff Centre

Issued Jan 2013

Banff Centre is a post-secondary institution providing educational programs across leadership, mountain culture and artistic disciplines. Indigenous Leadership programs provide the knowledge and skills to build communities and lead organizations. Thematic residencies focus on artistic research and project development based on a specific theme. Self-directed residencies allow artists to focus on their practice in a supportive environment. Practicum programs offer practical hands-on training.

Publication

Human-Centered Organizational Renewal: Transformative Design Science in Action

Organizational transformation is one of the biggest challenges businesses face in today's global economy. Businesses need to adopt radically different operational requirements to satisfy the expectations of consumers and shareholders. This study proposes methods to shift organizations from survival mode to effective transition through human-centered design methodologies.

Publication

Redesigning City Streets with a Mobile Phone

Have you ever asked yourself, "What can I do today to make my city a better place to live?" Key to the Street is a cloud-based service that allows anyone with a mobile device to participate in the design of public spaces. The main focus is encouraging more people to walk—the cheapest and easiest way to improve one's wellbeing. I'm starting with a focus on walking because most cities need to scale down to allow for this basic activity—to put the focus on health and sustainability. People are encouraged to use Key to the Street when they're physically standing at the exact location they hope to help improve. Everyone can share their ideas for better designs and learn from one another. Cities can become even better by enabling more people to participate in urban design.