Global Head of Digital Product & Innovation
IKEAJan 2021 — Jan 2024 · 39 countries
Ran all digital and innovation across IKEA stores in 39 countries, including apps, screens, kiosks, checkout, wayfinding and range exploration. Led products behind €3 billion in revenue and cost savings with double-digit NPS lift. Built the IKEA Experience Lab to compress prototyping timelines from 6-18 months to hours, unified in-store innovation across countries, and mentored four people into leadership roles.