Pratyush Mulpuru — Senior Software Engineer, Apex, NC, United States

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Projects

P

Python/PySpark Data and RAG Platform

Data pipelines with vector search and LLM-based question answering

Built a comprehensive platform integrating data pipelines, vector search, and LLM-based question answering capabilities. Combines PySpark for data processing with FastAPI for API services and leverages retrieval-augmented generation for intelligent responses.

A

AI-Powered Event Registration Platform

Conversational AI interface for event discovery and registration workflows

Designing an AI-powered event registration experience enabling users to interact conversationally with the platform. Building the backend using Python and AWS Bedrock/AgentCore with MCP-based tool interactions connecting the LLM to event, attendee, and registration APIs. Implementing agentic AI patterns, authentication/authorization, guardrails, observability, and evaluation for production-ready AI workflows.

Experience

Senior Software Engineer

Itron, Inc.

May 2023 — Oct 2024 · Raleigh, North Carolina, United States

Automated application and platform deployments using Jenkins and Ansible, reducing release cycles by 50%. Built monitoring infrastructure with Nagios and Splunk (15+ dashboards), improving issue detection by 60% and reducing incident response time by 80%. Designed Django application for monitoring configuration across on-premises environments. Implemented Kubernetes deployments with Helm and GitOps workflows using ArgoCD.

Senior Software & Automation Developer

NetApp Inc

Jan 2020 — May 2023 · Morrisville, NC, United States

Re-architected CI/CD pipelines, reducing deployment failures by 90% and cutting release cycles from 8 hours to 30 minutes. Designed asynchronous Python microservices using FastAPI to orchestrate VMware/OpenStack workflows. Architected Kubernetes/OpenShift microservices for horizontal scalability. Designed serverless AWS workflows for multi-step VM lifecycle orchestration. Implemented Infrastructure-as-Code using Terraform and developed data pipelines with Airflow and PySpark for multi-cloud billing analytics.

Cisco Systems

Sep 2011 — Feb 2019 · 7 yrs 5 mos

Senior Software Engineer

Sep 2011 — Feb 2019 · Morrisville, NC, United States

Designed and implemented Spring Boot microservices and REST APIs for provisioning users and devices in Cisco Unified Communications Manager and Unity Connection. Created extensible monitoring framework using Spring Actuator and AOP exposing 25+ metrics across 20+ microservices. Increased call handling capacity 3x on Cisco Expressway by enhancing C++ routing logic. Developed Python microservices for SIP log parsing and anomaly detection with ELK integration. Implemented JMS messaging services with ActiveMQ for reliable inter-service communication.

Software Engineer

Sep 2011 — Feb 2013 · Raleigh-Durham-Chapel Hill Area

Hosted Collaboration Solution Fulfillment (HCS-F)

Application Systems Engineer

Wells Fargo

Jun 2010 — Aug 2011 · Charlotte Metro

Developed web UI features using HTML, CSS, JavaScript/jQuery, JSP, and AJAX-based pagination. Created database triggers and stored procedures to support auditing and reporting processes.

Education

Governors State University

Masters in Computer Science

Sep 2005 — Jun 2007

Jawaharlal Nehru Technological University

Bachelor of Technology (BTech) in Computer Science

Sep 2002 — Jun 2006

Credentials

B

License or certification

AI Governance on AWS

BeSA Cloud Academy

Issued Sep 2026

B

License or certification

Agentic AI - POC to Production on AWS

BeSA Cloud Academy

Issued Sep 2026

B

License or certification

Agentic AI Evaluation and Observability

BeSA Cloud Academy

Issued Sep 2026

D

License or certification

Building Agentic AI on Amazon EKS

DataExpert.io

Issued Sep 2026

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Skills

Agent to Agent CommunicationGenerative AIAgentic AI DevelopmentModel Context Protocol (MCP)Amazon BedrockAmazon CloudWatchAWS Security HubAI EvaluationAWS Service Control PoliciesAWS Identity and Access Management (AWS IAM)AI ObservabilityOpenTelemetryAWS ConfigAWS CloudTrailAI GovernanceAI Agent Security