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Experience
Key Account Management Specialist
Reynolds Consumer ProductsApr 2025 — Present · Rochester, New York, United States
Company Executive Officer (1st Lieutenant)
Tennessee Army National GuardJan 2023 — Present · Chattanooga, Tennessee, United States
-Ensure a coordinated and synchronized maintenance and training plan each month.
-Responsible for establishing and enforcing the section procedures, assembling and supervising the section leaders during Military Decision Making Process (MDMP)
- Establish and enforce planning timelines and standing operation procedures.
Toyota Tsusho America
Feb 2023 — Apr 2025 · 2 yrs 2 mos
Sales Analyst II
Jan 2025 — Apr 2025 · Maryville, Tennessee, United States
- Generate quotations, perform calculations & mark-ups, negotiate pricing, resolve pricing issues with customers & suppliers, and approve sales invoices.
- Provide information for the Compliance, HTS, and US Customs related issues during the import of goods.
- Pursue Kaizen activities and standardization measures to control costs and systematically manage these items (i.e. Kaizen reports)
- Manage and track KPIs/FMDS and monthly review. Report and discuss the difference between the budget and actual financial results and projections monthly.
Sales Analyst
Feb 2023 — Dec 2024 · Maryville, Tennessee, United States
- Utilize Oracle E-1 and Salesforce program to manage the core business including pricing control and spot quotation.
- Manage the abnormal costs, mitigate financial risks, and monitor profitability as it relates to sales and supply chain management.
- Provide effective telephone & written communication with customers, suppliers, brokers, and freight forwarders.
- Calculate purchase orders based on customer requests, forecasts, inventory levels, safety stock, and lead time.
Veterans Service Coordinator
University of South CarolinaAug 2020 — Dec 2022 · Columbia, South Carolina, United States
-Served as a liaison and resource for veterans' affairs; assisted in the planning, development, and implementation of the District's Veterans Educational program designed to encourage the success and retention of veteran students.
-Performed certification of GI Bill recipients, veterans' educational benefits, payment of benefits following the Department of Veterans Affairs regulations and procedures.
-Prepare reports and analyze data; audit student files at the beginning and throughout each semester and at graduation to ensure 100% compliance and timeliness.
Education
University of South Carolina
Master's degree in International Business/Trade/Commerce
Jan 2020 — Jan 2021
Army Logistics University - College of Professional and Continuing Education
Logistics, Materials, and Supply Chain Management
Jan 2022 — May 2022
University of South Carolina
Bachelor of Science in Retailing
Jan 2015 — Jan 2020
UCLA Anderson School of Management
MBA in Marketing and Strategy
Jan 2007 — Jan 2009
• Leadership: VP of Information Technology at Anderson Student Association, Conference Panel & Workshop Director at Entrepreneur Association, Student Representative at IS Associates
Credentials
K
License or certification
Keyhole Social Listening - Certification of Completion
Keyhole
Issued Apr 2020
S
Publication
Spin It: Secrets of those spinning the world fast
In-depth researches of Silicon Valley ecosystem, and startups - how they started, what they did different, and what eventually led them to a success; Zipcar, Zappos, Facebook, Netflix, Instagram, Dropbox, Airbnb, & Salesforce.com.
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Skills
Oracle E-Business SuiteSalesforce.comToyota Production SystemMicrosoft OfficeCross-functional Team LeadershipProduction PlanningStrategic PlanningQuality ControlHuman Resources (HR)Internal AuditsDocument ManagementCustomer ServiceMicrosoft ExcelMicrosoft PowerPointMicrosoft WordTeam Leadership