Jake A.

Senior technology and operations leader advising SaaS startups and media companies across IT, security, business operations, and organizational design. Designed and optimized cloud platforms, identity ecosystems, and SaaS operations while achieving average 44% annual cost reductions. Guided clients through SOC 2 and CMMC readiness, built knowledge management systems, and implemented ITSM solutions.

Rebuilt and matured IT and Information Security from the ground up while expanding into Strategic Sourcing and Customer Success Engineering. Led cross-functional teams across commercial and government programs spanning the US, UK, Europe, and APAC. Delivered $1.3M in cost savings within 10 months, passed CMMC Level 2 assessment in three months, and architected an AI-first infrastructure to accelerate development velocity.

Scaled IT infrastructure and operations supporting rapid global growth from 250 to 1,200+ employees across 10+ countries. Built and mentored IT staff from 1 to 6+ members while managing MSP relationships. Led IAM initiatives, client platform engineering with Jamf and Addigy, M&A integration across 3 acquisitions, and cost optimization initiatives delivering $250K+ in annual savings.

Delivered senior technical leadership and high-touch support for executive stakeholders. Led planning and delivery of tooling projects including Jamf, Intune, and Active Directory across Mac, Windows, iOS, and Citrix environments. Partnered with internal teams to align IT operations and InfoSec with organizational goals.