Quality Assurance Manager

Webflow is a visual web development platform that empowers non-coders to create incredible experiences for the web.
We’re looking for a Quality Assurance Manager to help us guide several of our interdisciplinary teams through the Agile testing mindset as we ship software daily. Quality management is different at Webflow. We like to think of our managers more as coaches or mentors. They get their hands dirty from time to time, they feel the pain of their teammates and they see their teammates performing their day-to-day work.

About the role
Location: San Francisco HQ or remote (anywhere in Western Hemisphere)
Full-time

As a Quality Assurance Manager, you’ll:

Lead and support a group of up to 8 direct reports
Contribute to the software delivery process, from exploratory testing to develop acceptance criteria, to bug advocacy, to verification-based testing.
Coordinate with the product, engineering, and design managers on the team to meet key objectives and advocate for quality.
Empower your team by advocating for their needs and supporting them through personal and professional challenges and goals.
Help shape company-wide processes and work with other Engineering Managers to continually evaluate how we can better support our reports and each other.
Attend and observe your reports' team meetings as well as review your reports' testing activities and status updates, and you may span multiple teams
Work on a highly technical platform that empowers hundreds of thousands of people, and serves millions of page views an hour
Set crystal clear expectations to sidestep resentment and prop up your reports for success.

That being said, these role responsibilities are just the start! At Webflow, we encourage you to contribute wherever your interests take you — and shape your role accordingly.

And this isn’t just a philosophical bent: we actually give you 4 hours a week (10% of the work week) to tackle passion projects directly related to Webflow.

About you
You’ll thrive as a Quality Assurance Manager if you:
3+ years of experience in a Software Quality Leadership role.
Have a deep understanding of agile testing principles and the whole team approach to quality.
Have a strong testing background and have preferably reached a senior quality assurance position at some point in your career.
Have an understanding of what intrinsically motivates human beings through autonomy, mastery, and purpose.
Embody Servant Leadership and possess a hunger to amplify others.
Have the empathy to deliver tough feedback respectfully and with candor and kindness.
Have an understanding of the system designs of complex web and mobile applications.

About us
At Webflow, we believe that our success will not only be defined by what we do — but by how and why we do it. So, here is the Webflow “why” and our “how”:

Our dual missions — one for the world, one for us
For the world: To empower everyone to create for the web and spark an unprecedented wave of digital innovation.
For ourselves: Lead fulfilling, impactful lives.
Our core behaviors (how we act)
Start with customers
Practice extraordinary kindness
Be radically candid
Move intentionally fast
Just fix it
Lead by serving others
Dream big

Our commitments to you
We’ll pay you! This is a full-time, salaried position that includes equity
We’ll invest in your physical and mental well-being with health, dental, and vision benefits and a monthly stipend for health and wellness expenses
We’ll pay you to take a vacation … seriously. We’ll give you a $1,000 bonus for taking your first vacation with us that is more than 5 days
We offer flexible parental leave for moms and dads
We provide remote employees with the equipment they need to create a great remote work environment
We will offer you the support you need to help you grow as an impactful Quality Assurance Manager and a healthy human being