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Role description

Brand Ambassador

Mashgin logoMashginYC W15
AI-native
TypeContract
WorkplaceOn-site
Salary$52,000
LocationWestborough, MA
Posted10/23/2026
Customer Success

Overview

Location: This role is onsite in Westborough, MA. Candidates must live within commuting distance of Westborough.

We’re looking for someone to work part time, flexible hours with our team at Mashgin to promote our new technology around Westborough, MA. You will be responsible for showing people how to use Mashgin’s Touchless Checkout System, and debugging any issues that arise along the way. If you are excited about innovative computer vision and A.I. technologies, if you enjoy solving technology problems, and if you are great with empathizing with humans who are learning new technologies - this role is for you! This role will last for 2-4 months, is a part time contractor role, time-off during holidays, and has flexible hours! The pay is $25 per hour.

You Will Be:

Onsite at a location in Westborough, MA that is launching Mashgin's latest product

Training computer vision models for image recognition

Getting customers to try our touchless checkout technology instead of standing in long checkout lines Interacting with customers to teach them how to use touchless checkout

Ensuring a good user experience with Mashgin's technology

Interacting with Mashgin's engineering team to discuss any common problems that arise related to computer vision or user experience

Debugging any issues that arise along the way.

Minimum Qualifications:
Prior experience in customer service or customer success

Relentlessly resourceful and can solve problems never encountered before

Strong communication skills

Reliable transportation to and from onsite locations in Westborough, MA

Preferred Qualifications:

1+ years of IT Helpdesk or tech repair experience

Self-starter who is comfortable getting the job done without much assistance

Pay: $25.00 per hour

Expected hours: 15.0 – 20.0 per week

Ability to Commute:

  • Westborough, MA 01581 (Required)

Work Location: In person

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Company info

Mashgin logo

Mashgin

The world's best checkout experience. Powered by AI. Feels like magic.

At Mashgin, we are developing the future of checkout experiences. We aim to reduce the friction between customer desires and their ability to be on their way. Our ecosystem is anchored by the only 3D computer vision and deep learning based checkout system in the world. With customers across a wide spectrum of verticals including the NFL, MLB, and Aramark, our company and product adoption are growing at a rapid pace.

Private companySeries BYC W15In the news
Founded2014
HQPalo Alto, United States
Size51–200 employees
Industry
Software Development
Latest fundingSeries B · May 9, 2022
Tech stacktheano, c10, power-bi, passport, yc, aws-iot, adobe-illustrator, linkedin-recruiter, tableau, zendesk, slack, servicenow, microsoft-powerpoint, c-sharp, cplusplus, campfire, marketo, lever, nodejs, google-analytics
News
  • 10 Most Innovative Sports Tech Companies: Mashgin prepping for its best year in sports yet
  • Mashgin sees strong demand for smaller self-checkout units
  • Mashgin gets immediate validation for new self-checkout products

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