Business Operations Manager (SOC2)

At Offchain, we aren’t just building products: we’re leading a movement.

As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.

At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.

Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.

Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.

Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.

To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.

What is the role:
We’re seeking a highly organized, hands-on Business Operations Manager to help drive operational excellence across the company.

This person will sit at the intersection of business operations, project management, and execution. They will own high-priority managing security and technical initiatives, while also serving as a cross-functional member of the business operations team.

The ideal candidate is an exceptional project manager who is equally comfortable building structure around complex projects, coordinating stakeholders, managing timelines and deliverables, and jumping into the details to get things done. They should have a strong background in business operations and thrive in a fast-paced, high-growth technology environment. They should also bring a strong understanding of SOC 2 and hands-on experience leading compliance initiatives from the ground up. This person will be the primary driver of our SOC 2 program, establishing the roadmap, coordinating cross-functional teams, and overseeing implementation, evidence collection, and audit preparation from inception through completion.

What you'll do:
Business Operations & Security Project Management Support

• Take ownership of ad hoc operational priorities and projects as they arise.
• Own and drive SOC2 operations and processes.
• Partner with internal teams including People, IT, Finance, Security, and Operations to support employee and business needs.
• Expertly project manage across teams on operational high-visibility, high-impact technical projects.
• Drive documentation, evidence collection, process improvements, and cross-functional follow-up related to compliance and business operations.
• Establish project plans, milestones, owners, dependencies, timelines, and success criteria.
• Drive accountability across stakeholders and ensure deliverables stay on track.
• Identify risks, blockers, and dependencies early and proactively work to resolve them.
• Ensure projects are completed with a high degree of quality, attention to detail, and urgency.

What you'll need:

• 4+ years of experience in business operations, project management, program management, strategy, management consulting, or a related field.
• Exceptional project management skills with a demonstrated ability to independently drive complex, cross-functional projects to completion.
• Strong experience working with SOC 2.
• Strong organizational skills and an exceptional attention to detail—you naturally create structure, establish priorities, and keep things moving.
• Demonstrated ability to manage multiple projects and competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills, including the ability to communicate clearly with senior leaders and cross-functional stakeholders.
• Strong analytical and problem-solving abilities, with a bias toward practical solutions and execution.
• Experience in a startup, high-growth technology, fintech, or crypto environment is a plus.
• Bachelor’s degree or equivalent relevant experience; Security+ and PMP certifications are a plus, but not required.

Perks:

• Remote-first global workforce + NY office
• Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
• Medical, dental & vision coverage (US + some other countries)
• 401k retirement plan + company match (US only)
• Wellness stipend
• Home office set up / ergonomic equipment program

Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.

Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com

At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.