Location: San Francisco, CA – Hybrid (2 days per week in office)
With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
About the job
OpenTable is looking for a highly motivated, practical, and business-oriented Senior Counsel, Privacy & Product to join our Legal team. You will serve as a trusted advisor to OpenTable’s Product, Engineering, Security, Commercial, Partnerships, and Marketing teams, providing strategic and practical counsel across product development, privacy and data protection, artificial intelligence, information security, consumer protection, and related regulatory matters. You will also serve as OpenTable’s Deputy Privacy Officer, helping lead and operationalize OpenTable’s global privacy program and serving as a key liaison with Booking Holdings, Inc. (BHI) on privacy and data protection matters. This role is ideal for a lawyer who enjoys working closely with commercial, product and technical teams, navigating emerging areas of law, and developing practical solutions that enable responsible innovation at scale.
Responsibilities
- Serve as a primary legal partner to OpenTable’s Product, Engineering, Security, Commercial, Partnerships, and Marketing teams, providing end-to-end counseling on new products, features, data uses, integrations, consumer experiences, and other strategic initiatives.
- Serve as Deputy Privacy Officer for OpenTable, helping lead and operationalize OpenTable’s global privacy program and serving as a key liaison with BHI on privacy strategy, governance, regulatory developments, and group-wide privacy initiatives.
- Advise on global privacy and data protection requirements and embed privacy-by-design principles into OpenTable’s products and operations, including counseling on data collection, use, sharing, retention, consent, personalization, and consumer rights.
- Provide strategic legal guidance on the development, deployment, procurement, and use of artificial intelligence and emerging technologies, including generative AI and AI-powered product features, and help develop scalable AI governance frameworks as the regulatory landscape evolves.
- Provide strategic legal advice and guidance to Product teams regarding product development, launch, and sunsetting, with strong focus on legal risks related to data privacy, cybersecurity, data usage and ownership, consumer protection, and marketing.
- Partner closely with OpenTable’s Information Security team on cybersecurity and data security matters, including product and vendor security risk, security requirements, incident response, potential data breaches, regulatory obligations, and remediation.
- Identify and address emerging product, privacy, AI, security, consumer protection, and regulatory risks; draft and negotiate related agreements and terms; and develop scalable legal processes, policies, playbooks, and disclosures that enable the business to innovate responsibly.
Minimum Qualifications
- 8+ years of relevant legal experience, including significant experience advising on privacy, data protection, technology, and product matters, preferably in-house at a technology, consumer, marketplace, or other high-growth company.
- J.D. from an accredited U.S. law school and active membership in good standing in at least one U.S. state bar, or equivalent legal qualification and authorization to practice law in the United Kingdom.
- Deep knowledge of U.S. and global privacy and data protection laws, including GDPR and U.S. state privacy laws, as well as global consumer protection laws, with demonstrated experience translating complex legal and regulatory requirements into practical product and business guidance.
- Significant experience providing product counseling, including partnering directly with Product and Engineering teams on new products, features, data uses, and technology initiatives from development through launch.
- Experience supporting or helping lead a global privacy program, including privacy governance, policies, compliance frameworks, and cross-functional implementation.
- Experience advising on information security and cybersecurity matters, including security requirements, incident response, and related regulatory obligations.
- Strong judgment, communication, and stakeholder-management skills, with demonstrated ability to assess risk, navigate ambiguity, and provide practical advice to cross-functional teams and senior leaders.
Preferred Qualifications
- Experience advising on artificial intelligence and emerging technologies, including legal and regulatory considerations associated with developing, deploying, or procuring AI-enabled products and services.
- Experience working within a complex global organization or corporate group and partnering effectively with enterprise-level legal, privacy, security, compliance, or governance functions.
- CIPP/US, CIPP/E, CIPM, AIGP, or similar privacy or AI certification preferred.
Benefits and Perks
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to Headspace
- Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Free lunch 2 days per week
- Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.
- Building amenities, such as a gym & bike parking
The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.
Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $210,000-$220,000.
We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus and equity grant.
Work Environment & Flexibility
At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.
Inclusion
We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.
If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.
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