Insights Director (Freelance)

The Insights team at 1000heads is a dynamic, data-driven powerhouse responsible for uncovering what makes online communities tick, why audiences behave the way they do, and how brands can meaningfully connect with them. We turn complex data into compelling stories, strategic recommendations, and measurement frameworks that elevate some of the world’s most recognized brands.

This role is temporary, covering for our Insights Director while they’re on parental leave. As a Freelance Insights Director, you sit at the crucial midpoint between hands-on analysis and high-level strategic leadership. You’ll guide project teams, shape research methodologies, elevate the quality of our insights, and help to guide our broader Insights team.

If you’re a proactive, curious, analytically sharp thinker who’s ready to stretch beyond execution into leadership, this is your next step.

RESPONSIBILITIES

• Lead the design and execution of research plans, measurement methodologies, and cross-channel analysis frameworks, ensuring accuracy and consistency across projects.
• Create and implement measurement frameworks that guide KPI selection, target setting, and performance evaluation.
• Synthesize multiple data sources—social listening, platform analytics, audience tools—into clear, actionable narratives that inform strategy and inspire creative thinking.
• Partner with account leads and serve as a senior client-facing contact to refine briefs, shape insight solutions, and present findings with clarity and strategic impact.
• Oversee the timely delivery of high-quality reports, briefs, presentations, and research outputs, ensuring consistency in data use, tools, and reporting standards across the team.
• Support new business by developing insight-driven POVs, strategic contributions, and pitch materials.
• Leverage AI-driven analytics and generative tools to enhance insight discovery, trend identification, and storytelling.
• Mentor and guide Senior Managers and Analysts, providing feedback that strengthens analytical rigor and storytelling quality.

Requirements

• 7–9 years of experience in insights, analytics, research, or digital measurement, ideally within an agency environment.
• Advanced expertise in social listening tools, social/digital analytics platforms, and audience research tools (e.g., GWI).
• Proven experience developing research methodologies, measurement frameworks, and cross-channel performance reporting.
• Strong analytical skills paired with the ability to translate data into stories that influence strategy and creative thinking.
• Excellent presentation, communication, and client relationship skills.
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
• Familiarity with statistical tools, SQL, Python, or R is a plus but not required.

Benefits

ABOUT 1000HEADS

1000heads combines expertise in data & analytics, strategy, technology and creativity to help the world’s best businesses build Social Age brands. 1000heads provides a fully integrated, end-to-end Social Transformation™ proposition to blue-chip clients encompassing data & analytics, strategy and implementation. 1000heads has a global footprint, employing over 200 people across 12 offices in London, New York, Los Angeles, Miami, Chicago, Bogota, Sydney, Melbourne, Kuala Lumpur, Japan, Paris and Berlin. 1000heads’ clients include Alphabet, Nature Made, The North Face, San Pellegrino, Amazon, Cisco, and Diageo.

1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.

For more information on 1000heads, visit 1000heads.com.